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- Tasks: Lead a team of Block Managers and manage a small property portfolio.
- Company: Join Martyn Gerrard, a respected estate agency in North London with a focus on professional growth.
- Benefits: Enjoy a competitive salary, private medical insurance, and 28 days of holiday plus your birthday off.
- Why this job: Make a real impact in a collaborative environment that values hard work and personal development.
- Qualifications: MTPI/ATPI qualified with 5 years of Block Management experience and strong people skills.
- Other info: Work Monday to Friday, 9am to 5.30pm, in Finchley Central.
The predicted salary is between 43200 - 72000 £ per year.
Are you an experienced Block Manager, with good people management skills, who is ready to take on the role of Head of Block Management to lead our Block Management Department and develop new business? Are you looking for an opportunity to make a true impact on a business?
About the Company:
Martyn Gerrard is a long established, professional estate agency operating in the North/North West London area, covering all aspects of the property industry from Sales and Lettings to Commercial and New Homes. Martyn Gerrard invests in the training of its people to support their personal development as well as the Company’s, and prides itself on its collaborative management style. For people who want to develop a long-term career, are not afraid of hard work and commitment in order to succeed in their work, it is the right place to be, as Martyn Gerrard recognises and rewards hard work and achievements.
The Block Management Department efficiently manages approximately 90 Blocks. In addition to the Head of Block Management, it employs 4 Block Managers and 2 Block Management Accounts Assistants.
The Role:
As the Head of Block Management, you will be leading the team as well as actively pursuing leads to increase our portfolio. You will also be responsible for a small portfolio of properties directly. The Head of Block Management will have the overall responsibility to ensure all our Blocks meet the legal requirements. You will receive all the support you need to grow and develop.
Responsibilities:
- Manage a team of 4 Block Managers
- Be involved in new business tenders and presentations
- Ensure adherence to lease agreements by all parties, managing lease extensions and variations.
- Oversee the calculation, collection, and allocation of service charges, ensuring transparency and efficiency.
- Coordinate routine and emergency repairs, manage contractors, and ensure high standards of property upkeep.
- Conduct regular inspections and risk assessments to ensure properties meet all health and safety regulations.
- Prepare and manage annual budgets, provide financial reporting, and oversee reserve funds for long-term maintenance.
- Serve as the primary contact for leaseholders, addressing their queries, concerns, and disputes.
- Organise and lead annual general meetings, presenting financial and operational updates to leaseholders.
- Stay current with property-related laws and ensure compliance.
- Handle and mediate disputes, with a focus on resolution.
- Oversee projects, including managing Section 20 consultations and ensuring projects are completed within budget and on schedule.
- Provide excellent customer service and effective communication, ensuring leaseholders receive timely, clear, and helpful information.
Requirements:
- MTPI/ATPI qualified
- 5 years experience in Block Management
- Experience managing 'Large & Complex' developments
- A desire and drive to succeed
- High levels of emotional intelligence, with the ability to defuse conflict situations, finding a practical way to move forward
- Attention to details
- Ability to work under pressure to clear deadlines
- Full driving licence
- IT literacy
What We offer:
- A competitive salary
- Working hours Monday to Friday 9am to 5.30pm based in Finchley Central
- An opportunity to learn and gain formal qualifications if required
- Private medical insurance
- Career development opportunities
- 28 days of holiday including bank holidays
- Your birthday off
- Additional days of holiday for long service
Head Of Block Management in North London employer: Martyn Gerrard Estate & Lettings agents
Contact Detail:
Martyn Gerrard Estate & Lettings agents Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Of Block Management in North London
✨Tip Number 1
Network with professionals in the property management sector, especially those who have experience in block management. Attend local industry events or join relevant online forums to connect with potential colleagues and mentors who can provide insights into the role.
✨Tip Number 2
Familiarise yourself with the specific legal requirements and regulations related to block management in North London. This knowledge will not only help you in interviews but also demonstrate your commitment to compliance and excellence in property management.
✨Tip Number 3
Prepare to discuss your leadership style and how you manage teams effectively. Think of examples from your past experiences where you've successfully led a team or resolved conflicts, as this will be crucial for the Head of Block Management role.
✨Tip Number 4
Research Martyn Gerrard's values and recent projects to understand their approach to block management. Tailoring your conversation during interviews to align with their company culture will show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Head Of Block Management in North London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in block management, particularly any leadership roles. Emphasise your people management skills and any relevant qualifications like MTPI/ATPI.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your ability to lead a team and manage complex developments.
Showcase Relevant Achievements: In your application, include specific examples of how you've successfully managed teams or projects in the past. Quantify your achievements where possible, such as improvements in service charge collection or successful project completions.
Research Martyn Gerrard: Familiarise yourself with Martyn Gerrard's values and their approach to block management. This will help you align your application with their expectations and demonstrate your genuine interest in the company.
How to prepare for a job interview at Martyn Gerrard Estate & Lettings agents
✨Showcase Your Leadership Skills
As the Head of Block Management, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you've successfully managed teams in the past. Highlight specific examples where your leadership made a positive impact.
✨Demonstrate Your Knowledge of Compliance
Understanding legal requirements is crucial for this role. Brush up on property-related laws and regulations, and be ready to discuss how you ensure compliance in your current or previous roles. This will show that you are proactive and knowledgeable.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially in conflict resolution. Think of scenarios where you've had to mediate disputes or handle difficult situations with leaseholders, and prepare to explain your approach and the outcomes.
✨Highlight Your Business Development Experience
Since the role involves pursuing new business leads, be ready to talk about your experience in business development. Share any successful strategies you've implemented to grow portfolios or attract new clients, demonstrating your drive to succeed.
