Head of Transaction Monitoring

Join Marcura as Head of Transaction Monitoring – A Remote First Opportunity with Flexible Work Culture.

About Us

Marcura was founded 23 years ago by two visionary entrepreneurs. Our mission has always been to revolutionize digital processes within the global shipping industry. We achieve this by putting our customers first and creating innovative solutions that make a real-world impact. Our team is diverse, dynamic, and dedicated to driving forward a more efficient, tech-enabled future in maritime. With over 650 customers across 53 countries, an energetic team of 980+ members worldwide, and ambitious growth targets for 2025, we’re poised for continued success. Now, we’re looking for talented individuals who are as committed to excellence as we are to join us in this exciting journey.

About the Role:

MarTrust Corporation Limited (‘’MarTrust’’) is an Authorised Payment Institution, regulated by the UK’s Financial Conduct Authority (“FCA”), providing payments solutions and services focused on the maritime industry. This role will lead MarTrust’ Transaction Monitoring function and plays a key role in ensuring the effective and efficient oversight of fraud and financial crime risks, with a focus on AML transaction monitoring operations. The role is responsible for ensuring all processes remain compliant with regulatory requirements and aligned with MarTrust internal risk framework.

Your Day-to-Day Will Involve:

• Overseeing and owning the Transaction Monitoring and Fraud Processes.
• Owning and managing the Transaction Monitoring and Fraud processes: including but not limited to potential fraud cases, post transaction monitoring (based on rules; periodic reviews and event driven reviews) in accordance with our Internal Service Level Guidance. Ensuring full compliance with regulatory obligations and MarTrust’s policies and procedures.
• Reporting potential or actual breaches to MLROs.
• Maintain an up-to-date Business Continuity Plan (BCP) for transaction monitoring and provide support across other compliance operations as needed.

Team Lead of the Transaction Monitoring Team

• Manage and develop the transaction monitoring team, promoting compliance, accountability, and high operational standards.
• Provide clear direction through effective delegation, empowering team members to take ownership of their responsibilities while maintaining oversight and support.

Overseeing suspicious activity and escalation

• Oversee the detection, investigation and escalation of suspicious activities.
• Ensuring timely, accurate and risk-appropriate responses to potential fraud or financial crime incidents in line with regulatory expectations and internal policies.

Performance Monitoring and Reporting

• Develop and maintain key performance indicators (KPIs) and metrics for monitoring operational effectiveness, identifying trends and risks, and operational recommendations to leadership.
• Drive continuous improvement of transaction monitoring processes, focusing on optimizing efficiency and effectiveness through system enhancements and process automation.

Transaction Monitoring and Fraud awareness training

• Deliver regular training to staff on transaction monitoring and fraud-related topics.
• Address knowledge gaps with customized training and development initiatives.

Responsible for corrective actions and controls

• Ensuring the implementation of corrective actions in response to compliance monitoring programs, incidents, (internal/external) audits, within a timely manner.

Collaboration with senior management

• Ensure effective and timely reporting to senior management and regulator.
• Liaising with internal and external stakeholders to ensure alignment and communication.
• Duly presenting transaction monitoring processes during audits.

Qualifications We’re Looking For:

• Bachelor’s degree, ICA Diploma in Compliance, ACAMS or equivalent.
• Proven experience leading a transaction monitoring or financial crime prevention functions within a regulated entity, ideally within UK and Europe.
• Strong knowledge of AML regulations, typologies, and regulatory expectations in the UK (FCA).
• Experience with cross-border payments and high-volume transactions environments.
• Demonstrated ability to manage fraud and financial crime risk in operational settings.
• Track record of improving processes and systems to enhance detection and efficiency.
• Experience managing teams and working with internal and external stakeholders.
• Strong written and verbal communication skills with the ability to explain complex compliance issues in business-friendly terms.
• Proven leadership skills with the ability to manage, motivate, and develop a diverse team of compliance professionals.
• Ability to manage and lead change, ensuring the team adapts effectively to evolving regulatory requirements.
• In-depth understanding of the UK regulatory environment, including the Financial Conduct Authority (FCA) requirements, Payment Services Regulations, PSD2, and anti-money laundering (AML) laws.
• Strong analytical skills with the ability to interpret data, identify trends, and develop risk mitigation strategies.
• Ability to engage with senior stakeholders and influence decisions to ensure Transaction Monitoring is aligned with strategic business goals.

Why Marcura? Here’s What We Offer:

• Competitive Salary and Bonus: We reward your expertise and contributions.
• Flexible, Remote-First Culture: Work remotely with occasional in-office events and project days to foster collaboration and team spirit.
• Inclusive Onboarding Experience: Our onboarding program is designed to set you up for success right from day one.
• Marcura Wellness Zone: We value your work-life balance and well-being.
• Global Opportunities: Be part of an ambitious, expanding company with a local touch.
• Monthly Performance Support: Our modern performance management framework empowers you to reach your full potential.
• Diverse, Supportive Work Culture: We’re committed to inclusion, diversity, and a sense of belonging for all team members.

Our Vision and Values

Marcura’s innovative products continue to shape the maritime industry, enhancing productivity and creating a positive, lasting impact. By automating repetitive tasks, we empower maritime professionals to focus on more strategic, rewarding work. We’re proud of our progress in diversity, particularly in increasing gender representation in a traditionally male-dominated industry. At Marcura, we believe in hiring exceptional people and fostering a workplace where everyone can thrive. Ready to make a difference in a rapidly growing, global tech company? Apply today and let’s chart the course forward, together.