Team Leader

Job Description: Team Leader

Location: Westview Lodge Care Home, Hartlepool, Cleveland, TS24 0BW

Job Type: Permanent, Full-time (38.5 hours per week, includes occasional evenings and weekends)

Sponsorship: Not currently available

Marton Care Homes is a family‑run care group built on compassion, respect, and a deep commitment to personalised care. Our vision is simple: create homes where people are treated as individuals, supported with dignity, and empowered to live their best possible life. At Westview Lodge in Hartlepool, these values are at the heart of everything we do. We’re looking for a Team Leader to join a team that truly cares about each other, our residents, and the quality of life we provide.

What You’ll Be Doing

• Ensure the highest possible levels of care are maintained by supporting/assisting residents with all aspects of daily living.
• Support training and supervision of junior and new staff members in all aspects of their work under the supervision of senior staff.
• Assist residents in all aspects of their care needs (physical, emotional, spiritual) and provide supervision and attention when needed, ensuring residents retain comfort and dignity.
• Assist residents with limited mobility or physical/learning difficulties, making best use of aids provided.
• Closely monitor residents who may be confused or have behavioural problems.
• Assist in the promotion of continence.
• Assist in the delivery of care for residents who are dying or have a progressive illness, including last offices.
• Complete, observe, and review care planning needs for residents and complete written daily records as instructed and in line with company policies and procedures.
• Assist in the framework of social activities by interacting with residents and helping them continue hobbies and activities in the home.
• Answer nurse call system, providing assistance as required; answer the door and telephone appropriately; respond accordingly and pass on messages promptly.
• Report on well‑being of residents and liaise with GPs and support managers.

What We’re Looking For

• Warm, approachable, and brimming with positivity.
• Organised, reliable, and confident leading a team.
• Creative, enthusiastic, and able to motivate others.
• Passionate about improving the lives of older people.
• Able to work flexibly across some evenings and weekends.
• Previous experience in a similar role.
• NVQ level 3 (or willing to work towards this).

What We Offer

• A friendly, supportive, and welcoming workplace.
• Real opportunities for ongoing training and career progression.
• A chance to make a meaningful impact in people’s lives every day.
• A valued role within a close‑knit team that cares as much about each other as we do our residents.

If you believe that respect and compassion should be at the heart of care, we’d love to hear from you. Apply now and help us make a real difference to the lives of residents at Westview Lodge.