At a Glance
- Tasks: Manage financial records and provide administrative support in a caring environment.
- Company: Marton Care Homes, a family-run care group focused on compassion and respect.
- Benefits: Supportive workplace, training opportunities, and a chance to make a real impact.
- Other info: Flexible hours with occasional evenings and weekends.
- Why this job: Join a close-knit team and help create meaningful experiences for residents.
- Qualifications: Organised, positive, and previous experience in administration preferred.
The predicted salary is between 30000 - 40000 £ per year.
Location: Westview Lodge Care Home, Hartlepool, Cleveland, TS24 0BW
Job Type: Permanent, Full-time (37.5 hours per week, includes occasional evenings and weekends)
Sponsorship: Not currently available
Join Marton Care Homes - Make A Difference, Every Day
Marton Care Homes is a family‑run care group, built on a foundation of compassion, respect, and a deep commitment to personalised care. Our vision is simple: to create homes where people are treated as individuals, supported with dignity, and empowered to live their best possible life. At Westview Lodge in Hartlepool, these values are at the heart of everything we do.
We’re currently looking for an Administrator to join a team that truly cares about each other, our residents, and the quality of life we provide. We believe life should be full of joy and purpose. That’s why we’re looking for an enthusiastic and compassionate Administrator to help create meaningful, engaging experiences for our residents every day. This is your chance to be part of something truly rewarding, helping make people smile and turning ordinary moments into lasting memories.
What You’ll Be Doing
- Maintain accurate and complete financial records of the Home in line with Company policies and procedures, using computer and manual systems.
- Prepare and issue regular Management Reports within the prescribed timescales.
- Process receipts of monies against Residents’ accounts.
- Maintain records.
- Prepare and submit relevant Resident financial information to the Sales Ledger Department to ensure that invoices to Residents, Local Authorities or persons responsible are produced accurately and promptly.
- Follow up settlement of same using manual records and specialised computer software.
- Liaise with and assist Credit Control Department to resolve any outstanding issues.
- Ensure continuity of the Payroll.
- Arrange the accurate calculation of gross wages on a weekly basis using computer and manual systems.
- Maintain Staff attendance records.
- Maintain complete files for Residents and Staff Members in line with the Company’s policies and procedures.
- Provide administrative / secretarial support to the Home Manager e.g. typing, filing, dealing with correspondence etc., within given timescales.
- Operate office equipment such as fax, photocopier and computer as required.
- Answer the telephone, respond to enquiries from Residents and Visitors at Reception, and re‑direct enquiries in a friendly and efficient manner.
- Maintain stationery supplies.
- Order and maintain records of Staff Members’ uniforms.
- Arrange and calculate monthly stock takes and costs.
- Participate in Staff and Resident meetings as and when required.
What We’re Looking For
- Warm, approachable, and brimming with positivity
- Organised, reliable, and effective with planning
- Creative, enthusiastic, and able to motivate others
- Passionate about improving the lives of older people
- Able to work flexibly across some evenings and weekends
- Previous experience in a similar role.
What We Offer
- A friendly, supportive, and welcoming workplace
- Real opportunities for ongoing training and career progression
- A chance to make a meaningful impact in people’s lives every day
- A valued role within a close‑knit team that cares as much about each other as we do our residents.
If you believe that respect and compassion should be at the heart of care, we’d love to hear from you. Apply now and help us make a real difference to the lives of residents at Westview Lodge.
Care Home Administrator employer: Marton Care Homes
Marton Care Homes is an exceptional employer, offering a warm and supportive work environment at Westview Lodge in Hartlepool. With a strong focus on employee growth through ongoing training and career progression, we foster a culture of compassion and respect, ensuring that our team feels valued while making a meaningful impact in the lives of our residents every day.
StudySmarter Expert Advice🤫
We think this is how you could land Care Home Administrator
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Care Home Administrator role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get social! Use platforms like LinkedIn to connect with professionals in the care sector. Join relevant groups and engage in discussions to showcase your passion for improving the lives of older people.
✨Tip Number 3
Prepare for interviews by researching Marton Care Homes and understanding their values. Be ready to share how your skills and experiences align with their mission of compassion and personalised care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our close-knit team at Westview Lodge.
We think you need these skills to ace Care Home Administrator
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for caring shine through! We want to see how much you care about improving the lives of older people and how you can bring that passion to our team.
Tailor Your CV:Make sure your CV is tailored to the role of Care Home Administrator. Highlight any relevant experience and skills that match what we’re looking for, like organisation and planning. This helps us see why you’d be a great fit!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our caring team at Westview Lodge.
How to prepare for a job interview at Marton Care Homes
✨Know the Company Values
Before your interview, take some time to understand Marton Care Homes' core values of compassion, respect, and personalised care. Be ready to discuss how these values resonate with you and how you can embody them in your role as a Care Home Administrator.
✨Showcase Your Organisational Skills
As an Administrator, being organised is key. Prepare examples from your past experience where your planning and organisational skills made a difference. This could be managing financial records or coordinating staff schedules—anything that highlights your ability to keep things running smoothly.
✨Demonstrate Your Compassion
Since this role involves working closely with residents, it's important to convey your passion for improving the lives of older people. Share personal stories or experiences that showcase your empathy and commitment to making a positive impact in their lives.
✨Prepare for Practical Questions
Expect questions that assess your ability to handle specific tasks mentioned in the job description, like maintaining financial records or liaising with departments. Think through scenarios where you've successfully managed similar responsibilities and be ready to discuss them in detail.
