At a Glance
- Tasks: Manage financial records and provide admin support in a caring environment.
- Company: Westview Lodge Care Home, a supportive and friendly workplace.
- Benefits: Ongoing training, career progression, and a chance to make a real impact.
- Other info: Flexible hours with opportunities for personal growth.
- Why this job: Join a close-knit team and improve the lives of older people daily.
- Qualifications: Experience in administration and a warm, positive attitude.
The predicted salary is between 25000 - 30000 £ per year.
Location: Westview Lodge Care Home, Hartlepool, Cleveland, TS24 0BW
Job Type: Permanent, Full-time (37.5 hours per week, includes occasional evenings and weekends)
Salary: [Input salary range]
Sponsorship: Not currently available
What You’ll Be Doing:
- Maintain accurate and complete financial records of the Home in line with Company policies and procedures, using computer and manual systems.
- Prepare and issue regular Management Reports within the prescribed timescales.
- Process receipts of monies against Residents’ accounts.
- Maintain records.
- Prepare and submit relevant Resident financial information to the Sales Ledger Department to ensure that invoices to Residents, Local Authorities or persons so responsible are produced accurately and promptly.
- Follow up settlement of same using manual records and specialised computer software.
- Liaise with and assist Credit Control Department to resolve any outstanding issues.
- Ensure continuity of the Payroll.
- Arrange the accurate calculation of gross wages on a weekly basis using computer and manual systems.
- Maintain Staff attendance records.
- Maintain complete files for Residents and Staff Members in line with the Company’s policies and procedures.
- Provide administrative / secretarial support to the Home Manager e.g. typing, filing dealing with correspondence etc, within given timescales.
- Operate office equipment such as fax, photocopier and computer as required.
- Answer the telephone, respond to enquiries from Residents and Visitors at Reception, and re‑direct enquiries in a friendly and efficient manner.
- Maintain stationery supplies.
- Order and maintain records of Staff Members’ uniforms.
- Arrange and calculate monthly stock takes and costs.
- Participate in Staff and Resident meetings as and when required.
What We’re Looking For:
- Warm, approachable, and brimming with positivity.
- Organised, reliable, and effective with planning.
- Creative, enthusiastic, and able to motivate others.
- Passionate about improving the lives of older people.
- Able to work flexibly across some evenings and weekends.
- Previous experience in a similar role.
What We Offer:
- A friendly, supportive, and welcoming workplace.
- Real opportunities for ongoing training and career progression.
- A chance to make a meaningful impact in people’s lives every day.
- A valued role within a close‑knit team that cares as much about each other as we do our residents.
Care Home Administrator employer: Marton Care Homes Limited
At Westview Lodge Care Home, we pride ourselves on being an excellent employer, offering a friendly and supportive workplace where every team member is valued. Our commitment to ongoing training and career progression ensures that you can grow within your role while making a meaningful impact in the lives of our residents. Located in Hartlepool, you'll be part of a close-knit team that genuinely cares for one another, fostering a positive and motivating work culture.
StudySmarter Expert Advice🤫
We think this is how you could land Care Home Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to share how your skills align with their mission of improving the lives of older people. Show them you're not just another candidate, but someone who genuinely cares!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build your confidence. Focus on articulating your experience in administration and how it can benefit the care home environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Care Home Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles that align with the responsibilities of a Care Home Administrator, especially any financial record-keeping or administrative tasks you've handled.
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for improving the lives of older people and how your warm, approachable nature makes you a great fit for our team at Westview Lodge.
Showcase Your Organisational Skills:Since this role requires a lot of planning and organisation, be sure to mention specific examples from your past work where you successfully managed multiple tasks or projects. We love seeing how you keep things running smoothly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our friendly team!
How to prepare for a job interview at Marton Care Homes Limited
✨Know Your Numbers
As a Care Home Administrator, you'll be dealing with financial records and payroll. Brush up on basic accounting principles and be ready to discuss how you’ve managed finances in previous roles. This shows you’re not just familiar with the tasks but also confident in handling them.
✨Show Your People Skills
This role requires a warm and approachable personality. Prepare examples of how you've effectively communicated with residents, staff, or families in past positions. Highlight your ability to resolve conflicts and maintain a positive atmosphere.
✨Demonstrate Organisational Skills
Being organised is key for this position. Bring along a planner or digital tool that you use to keep track of tasks and deadlines. Discuss how you prioritise your workload and manage multiple responsibilities, especially during busy periods.
✨Be Ready for Scenario Questions
Expect questions about how you would handle specific situations, like managing a payroll issue or dealing with a resident's complaint. Think through potential scenarios beforehand and prepare your responses to demonstrate your problem-solving skills and adaptability.
