Junior Operations Business Analyst (Ongoing temp role – will look at a minimum of 1-year’s Sett[...]

The Role

Infrastructure Support Management Systems Administrator – City of London based global bank. Ongoing temporary role with potential for permanent placement. Responsibilities include system testing and support to ensure the bank’s operational systems in a custody environment function correctly after changes. The position is hybrid: employees may work from home up to 8 days within any 4‑week period.

Responsibilities

• Review and understand system change requirements and collaborate with ISM team, business teams and developers for clarification.
• Review and understand business requirements and create detailed test cases/scenarios and a test schedule based on the system change.
• Complete all system testing, document test results and share progress with ISM and key stakeholders. Testing follows standardised processes to ensure solutions meet business requirements and improve operational efficiency.
• Ensure all testing is evidence‑based and, if defects or specification changes are identified, discuss them with key stakeholders and update JIRA (centralised logging system for all system change requests).
• Carry out any other duties as requested by the Head of ISM.

Qualifications

• 5 GCSEs at grade C and above, including Maths & English.
• Minimum of one year’s experience of global custody or similar securities processing operations.
• Good understanding of Microsoft Office packages including Word and Excel.
• High attention to detail, well‑organised, self‑motivated, and eager to learn; strong team player and ready to assist colleagues.

Reporting Lines

Reports to Infrastructure Support Senior Officer, or in their absence to Infrastructure Support Manager.

Salary

Up to £18 per hour as a flat‑rate including holiday pay.