At a Glance
- Tasks: Engage with customers to sell cars and provide exceptional service.
- Company: Join a family-owned business with over 100 years of experience.
- Benefits: Uncapped earnings, company car, generous holiday allowance, and pension schemes.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of a supportive team and make a real impact in sales.
- Qualifications: Retail sales experience required; car sales experience preferred but not essential.
The predicted salary is between 35000 - 55000 £ per year.
Martins Group is a family owned business, serving customers in Hampshire, Berkshire and Surrey for over 100 years.
We are seeking a used Car Sales Executive to join our Volkswagen Sales Team in Andover, Hampshire. Working as part of an experienced team and reporting to the Sales Manager, you will put your sales expertise to use in a busy customer‑facing environment. Customer satisfaction, retention and loyalty is the key to your success and we will encourage you to build relationships with our existing customers.
What do we expect from you as Sales Executive?
- You will meet with customers that make their enquiries face to face, over the phone, or via the internet.
- You will manage these enquiries with courtesy and professionalism, resulting in vehicle, finance and insurance product sales.
- You will guarantee outstanding communication and an excellent customer experience before, during and after the vehicle collection, ensuring that all options are tailored to the customer needs and lifestyle.
- Make regular contact with new and existing customers to maintain a supporting relationship.
- Offer advice and guidance to our existing finance customers as they reach the end of their current contracts.
- Appoint as many customers as possible to the showroom to discuss in detail the options available to them.
- Respond to incoming queries quickly, efficiently and professionally.
- Remain pro‑active, seeking out opportunities when incoming enquiries become quiet.
- Guide customers through both new and used car purchases, providing outstanding customer service as a representative of both Martins and Volkswagen.
- Achieve both individual and team sales targets by maximising upsell opportunities from finance, insurance products and accessories.
- Maintain an outstanding knowledge of the Volkswagen range of vehicles and options, by completing regular training sessions online and at training centres.
- Offer a fully compliant process, adhering to all industry regulations relating to the sale of vehicles, finance and insurance.
What experience are we looking for?
We believe that all experience, knowledge and opinions are vital to our progression and continued growth and improvement. We welcome applications from experienced car sales executives and also from applicants with at least two years of retail experience in a customer facing environment.
The key attributes we look for:
- Experience in a Franchised Main Dealership is an advantage, but is not essential as full training will be provided.
- At least two years of experience in a retail sales environment.
- You will be enthusiastic, self‑motivated and capable of maintaining a positive attitude.
- You should be both articulate and numerate.
- You should take pride in the way that you present yourself to customers.
- Demonstrate negotiation and influencing skills, plus an ability and confidence to convert enquiries into sales.
- You will be capable of embracing new/cutting edge technologies and be able to demonstrate them enthusiastically and in great detail.
What we can offer you:
Martins Group competes with the very biggest and the very best dealer groups in the UK. But we are also a genuine family owned business, so offer our customers and staff a family business environment.
Your 5‑day working week is Monday to Saturday, with a day off during the week. You will also be asked to work 1 in 3 Sundays. You can expect to achieve an O.T.E upward of £45,000 (uncapped) each year, based on a £15,000 basic salary (dependant on experience) and a simple but achievable commission and bonus structure. Your earnings are uncapped, so the sky is the limit!
In addition to a generous and paid holiday allowance, you will receive a Volkswagen Company Car included for private use. You will also be given access to pension schemes. Most importantly, you will be welcomed into a team that will appreciate your skills and encourage you to succeed.
Please contact us today if you are ready for a new and exciting challenge.
Job Types: Full‑time, Permanent
Pay: £35,000.00‑£55,000.00 per year
Additional pay: Commission pay, Performance bonus, Company car, Company events, Company pension, Free parking, On‑site parking, Referral programme
Experience: Retail sales: 2 years (required), Main Dealer Car Sales: 1 year (preferred)
Sales Executive in Andover employer: Martins Group
Martins Group is an exceptional employer, offering a supportive family-owned environment where employees can thrive in their sales careers. With a focus on customer satisfaction and loyalty, the company provides comprehensive training, uncapped earning potential, and a generous benefits package, including a company car and pension schemes. Located in Andover, Hampshire, the team fosters a culture of collaboration and appreciation, ensuring that every Sales Executive has the opportunity to grow and succeed.
