At a Glance
- Tasks: Provide front-line support for Microsoft cloud applications and manage user accounts.
- Company: Join a growing, privately owned organisation with a strong technical team.
- Benefits: Competitive salary, uncapped bonuses, and opportunities for professional growth.
- Other info: Dynamic role with a clear path to development and light coding opportunities.
- Why this job: Gain hands-on experience in configuration and automation while making a real impact.
- Qualifications: 2+ years supporting Microsoft cloud applications and CRM systems.
A growing privately owned organisation in the East Midlands is seeking a Systems Support Engineer. This role is designed to evolve beyond traditional support, offering a pathway into configuration and automation.
The technology function has expanded significantly and includes machine learning specialists, experienced software developers, and solution architects. The primary responsibility of this role is to ensure the smooth operation of the business on a day-to-day basis.
Key Responsibilities:
- Provide front line support across Microsoft cloud applications, including administration, mail services, identity and remote access.
- Perform troubleshooting and user support on the company’s customer relationship management platform.
- Engage in real configuration work, building and maintaining workflows, dashboards, and automations.
- Handle onboarding and offboarding, user accounts and permissions, and general administration of software as a service tools.
- Collaborate with the technical team for escalated issues and implement improvements to prevent recurrence.
Candidate Profile:
- Approximately two years of experience supporting Microsoft cloud applications in a business environment.
- Experience administering a customer relationship management system.
- Ability to build workflows or automations and understand their business necessity.
- Strong organisational skills and the ability to manage multiple tasks effectively.
- A proactive approach to identifying and resolving recurring issues.
- A desire for personal growth and development, with an interest in low code scripting and automation.
What is on Offer:
- A base salary of £30,000 to £35,000, depending on experience, with an uncapped annual bonus typically between 5% and 15% of base salary.
- A permanent role in the East Midlands, commutable from various locations.
- A respected technical team within the business and a defined path toward desired future work.
How to Apply:
Please apply with your curriculum vitae through the provided link, or contact Roheela Khan at Martin Veasey Talent Solutions for a confidential conversation. Note that a criminal records check and a credit history check are part of the recruitment process.
Systems Support Engineer employer: Martin Veasey Talent Solutions
Join a forward-thinking global electronics group that prioritises S&OP excellence and offers a dynamic work culture in Kent. With a focus on employee growth, you will lead a strong team in a visible leadership role, driving continuous improvement and innovation in supply chain management. Enjoy competitive benefits, including a generous salary, bonus scheme, and hybrid working arrangements, all while being part of a collaborative environment that values your insights and contributions.
Contact Details:
Martin Veasey Talent Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Systems Support Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Martin Veasey Talent Solutions values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Martin Veasey Talent Solutions might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Martin Veasey Talent Solutions!
✨Direct Apply to Martin Veasey Talent Solutions
Let's not forget to apply directly through the Martin Veasey Talent Solutions website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Systems Support Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Martin Veasey Talent Solutions.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Martin Veasey Talent Solutions. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Martin Veasey Talent Solutions
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
