At a Glance
- Tasks: Coordinate repairs and maintenance appointments while ensuring operational efficiency.
- Company: Fast-growing property services business focused on social housing.
- Benefits: Competitive salary, performance bonus, and long-term progression opportunities.
- Other info: Ideal for ambitious individuals seeking growth in a supportive environment.
- Why this job: Join a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Experience in scheduling or operational coordination is essential.
Social Housing / Property Services
Salary: £40,000-£48,000 Basic + Performance Bonus + Benefits
Total Package Potential: £55,000
Location: Commutable from Bedfordshire, Buckinghamshire, Northamptonshire, Cambridgeshire, North London, Middlesex/ Northern Home Counties
This is an opportunity to join a fast-growing property services business operating within a high-volume repairs and maintenance environment supporting social housing contracts across multiple regions. The business has grown significantly and continues to expand its operational capability, contract portfolio, and leadership infrastructure.
As part of that growth, the business is seeking to appoint an experienced Scheduler to strengthen operational planning, workforce coordination, and service delivery performance across live repairs and maintenance operations. This is not an entry-level scheduling role. It requires someone capable of operating confidently within a fast-moving operational environment where priorities shift quickly, emergency works arise unexpectedly, and effective planning directly impacts operational performance, customer satisfaction, and workforce productivity.
The Business
This is a commercially driven, operationally focused property services organisation delivering:
- Responsive repairs
- Planned maintenance
- Voids
- Reactive maintenance services
The business combines:
- Operational pace
- Commercial awareness
- Fast decision-making
- High accountability
This is not a heavily layered corporate structure. People are expected to:
- Take ownership
- Solve problems
- Make decisions
- Keep operations moving
The environment suits individuals who enjoy responsibility, visibility, and being close to live operational delivery.
The Opportunity
The Scheduler role sits at the centre of operational coordination activity. You will be responsible for ensuring that operatives are effectively scheduled, appointments are managed efficiently, and operational workflow remains organised and productive. The role is heavily operational and requires constant prioritisation, coordination, and communication.
You will work closely with:
- Contract Managers
- Repairs Controllers
- Supervisors
- Operational teams
- Field-based operatives
You will help ensure:
- Operatives are fully utilised
- Appointments are logically planned
- Travel time is minimised
- Materials are available before appointments
- Workflow disruption is reduced
- Productivity levels are maintained
This role directly impacts:
- Operational efficiency
- Customer service performance
- SLA delivery
- Workforce productivity
- Appointment success rates
What the Role Involves
You will:
- Schedule and coordinate repairs and maintenance appointments
- Allocate work across mobile operative teams
- Monitor workflow throughout the day
- Adjust schedules in response to operational changes
- Coordinate emergency and urgent works
- Work closely with operational management teams
- Ensure scheduling systems remain accurate and up to date
- Support operational continuity across live contracts
The role combines:
- Workforce planning
- Operational coordination
- Logistics-style scheduling
- Real-time problem solving
This is not simply an administrative position. The successful individual will be expected to think ahead, prioritise effectively, and make commercially sensible operational decisions.
The Environment
This is a fast-paced service-led environment where:
- Work volumes are high
- Priorities change quickly
- Operational issues require immediate response
- Productivity and responsiveness matter
The successful individual must be comfortable operating under pressure whilst maintaining organisation, pace, and accuracy.
What We Are Looking For
We are interested in speaking with individuals who have experience within environments such as:
- Repairs and maintenance scheduling
- Social housing operations
- Logistics or transport planning
- Field service coordination
- Reactive maintenance operations
- Facilities management
- Workforce planning
You may currently be working as a:
- Scheduler
- Repairs Planner
- Workforce Planner
- Service Coordinator
- Logistics Coordinator
- Planning Coordinator
- Operational Scheduler
Experience within mobile workforce environments is highly desirable. Trade or repairs sector knowledge would be advantageous but is not essential. Most importantly, we are looking for individuals who are:
- Organised
- Commercially aware
- Calm under pressure
- Operationally focused
- Confident communicators
- Proactive problem-solvers
- Capable of handling multiple priorities simultaneously
This role would particularly suit ambitious, high-potential individuals who want to develop operationally within a growing business environment.
The Person
You are likely to be someone who:
- Enjoys fast-moving operational environments
- Takes pride in organisation and coordination
- Thinks ahead rather than reacting late
- Can manage competing priorities confidently
- Maintains accuracy under pressure
- Communicates clearly and confidently
- Likes solving operational problems
You do not need to come from a corporate background. What matters is your ability to organise, coordinate, communicate, and keep operations moving effectively.
What's on Offer
- Basic Salary: £40,000-£48,000
- Performance Bonus
- Total Package Potential: £55,000
- Long-term progression opportunity
- Growing business environment
- High operational visibility
- Opportunity to develop broader operational responsibility over time
Why This Role?
This is an opportunity to join a business that is growing, evolving, and strengthening its operational infrastructure. The role offers genuine responsibility and visibility within a fast-paced operational environment where strong performance is recognised and progression opportunities exist for capable individuals. If you enjoy operational coordination, planning, problem-solving, and being at the centre of live service delivery operations, this role offers an excellent next step.
Scheduler - Repairs and Maintenance Operations employer: Martin Veasey Talent Solutions
Contact Detail:
Martin Veasey Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduler - Repairs and Maintenance Operations
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their values and how they approach repairs and maintenance. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your problem-solving skills! Since this role requires quick thinking and effective decision-making, consider mock interviews where you tackle operational scenarios. This will boost your confidence and readiness for real-life challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Scheduler - Repairs and Maintenance Operations
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in repairs and maintenance scheduling. We want to see how your skills align with the fast-paced environment we operate in!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled operational challenges in the past. We love candidates who can think on their feet and keep things moving smoothly!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and get straight to the point about your relevant experience. We appreciate a well-organised application that reflects your ability to communicate effectively.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Martin Veasey Talent Solutions
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of scheduling in repairs and maintenance. Brush up on your knowledge of social housing operations and logistics-style scheduling. This will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples where you've successfully managed competing priorities or solved operational issues. Think of scenarios where you had to adjust schedules on the fly or coordinate emergency works. This will demonstrate your ability to think ahead and keep operations moving.
✨Communicate Clearly
Since this role involves a lot of coordination with various teams, practice clear and confident communication. During the interview, articulate your thoughts well and ensure you convey your ideas effectively. This will highlight your capability as a confident communicator, which is crucial for the position.
✨Demonstrate Your Organisational Skills
Bring examples of how you've maintained organisation and accuracy under pressure in previous roles. You might want to prepare a brief overview of your approach to scheduling and prioritising tasks, as this will show that you can handle the fast-paced environment they’re looking for.