At a Glance
- Tasks: Lead operational teams in repairs, maintenance, and voids while driving performance and client satisfaction.
- Company: A rapidly growing property services organisation with a strong reputation for delivery and client relationships.
- Benefits: Competitive salary, performance bonus, car allowance, pension, and executive benefits.
- Other info: Opportunity for career growth in a supportive and entrepreneurial culture.
- Why this job: Join a dynamic team and make a real impact in a fast-paced operational environment.
- Qualifications: Strong operational leadership experience and commercial accountability in a client-facing role.
The predicted salary is between 130000 - 160000 € per year.
A high‐growth business. A strengthened leadership team. A clear pathway for the next generation of operational leaders.
Following a highly successful senior leadership recruitment campaign, our client is now seeking to appoint an additional Business Unit Managing Director as part of its continued operational expansion strategy. It is not a replacement role and is a deliberate investment in operational leadership capability.
The business continues to grow rapidly through contract expansion, increasing operational complexity, and wider client demands. As a result, the organisation is strengthening leadership beneath Divisional Managing Director level to improve operational control, accountability, succession capability, and scalability.
This role is designed for a commercially aware, operationally strong leader seeking greater responsibility, broader operational exposure, increased commercial accountability, more strategic involvement, and a genuine pathway toward future divisional leadership.
About the business: This is a highly successful, privately owned property services organisation delivering responsive repairs, maintenance, voids, and refurbishment contracts across the UK. The business has built its reputation through delivery, pace, accountability, commercial discipline, and strong client relationships. It competes successfully against major national contractors whilst retaining the agility, visibility, and decisiveness of an owner‐led organisation. This is not a heavily layered corporate environment. Leaders are expected to be visible, take ownership, solve problems quickly, drive standards, and improve performance.
Operational leadership style: Operational leadership within the organisation is highly hands‐on. Leaders remain close to delivery, operational teams, and clients rather than operating from a distance.
The opportunity: The Business Unit Managing Director will take responsibility for a substantial operational portfolio, supporting Divisional Managing Directors whilst leading operational teams, strengthening accountability, and improving operational and commercial performance. The role combines significant operational ownership, leadership responsibility, commercial accountability, client visibility, and increasing strategic exposure.
The role in practice:
- Lead operational teams across repairs, maintenance, voids, or planned works contracts
- Support Contract Managers and operational leadership teams
- Improve operational control, structure, and accountability
- Drive productivity, scheduling performance, workflow efficiency, and service standards
- Build and maintain strong client relationships
- Resolve operational issues proactively and decisively
- Support commercial performance, margin improvement, and operational efficiency
- Contribute toward operational improvement initiatives and future growth planning
This is a fast‐paced operational environment. Performance is visible. Client expectations are high. Operational issues surface quickly. Success requires balancing operational detail, commercial awareness, people leadership, client management, and pace of execution.
Who this role will suit: This role is intentionally positioned beneath full Divisional Managing Director level but is not a lightweight operational management role. It is designed for experienced, confident, high‐potential operational leaders ready for broader exposure and responsibility. Current roles that may align include Senior Operations Manager, Regional Operations Manager, Head of Operations, Contract Director, Regional Director, Business Unit Director, Senior Contract Manager, Operations Director.
Backgrounds may include Social Housing Property Services, Repairs & Maintenance, Voids & Planned Works, Facilities Management, Utilities, Infrastructure Services, Engineering Services, Logistics & Distribution, Outsourced Operational Services, Field Service Operations.
Core capabilities expected:
- Strong operational leadership experience
- Exposure to commercial accountability
- Experience managing field‐based or operationally intensive teams
- Client‐facing operational leadership capability
- Experience improving performance, structure, or accountability within operations
Most importantly, you will have presence and demonstrate ownership, pace, clear communication, accountability, credibility, commercial awareness, and operational performance improvement without unnecessary bureaucracy.
Culture & Leadership style: The organisation values pace, ownership, accountability, visibility, delivery, and pragmatism. The successful individual will be hands‐on and operationally credible, calm under pressure, commercially focused, straightforward, authentic, comfortable making decisions, visible with teams and clients, and resilient in demanding environments.
What success will look like:
- Improved operational consistency
- Stronger management accountability
- Better contract performance visibility
- Improved client confidence and responsiveness
- Greater operational efficiency and productivity
- Reduced escalation of operational issues
- Improved structure beneath divisional leadership level
Remuneration package: £130,000-£160,000 Base Salary, Performance Bonus, Car Allowance, Pension, Executive Benefits Package, Total Package Potential: Circa £190,000.
Why this opportunity stands out: This is an opportunity to join a genuinely growing operational business actively investing in leadership capability, succession planning, and long‐term organisational growth. You will join a strengthened senior leadership team, a business with significant growth ambitions, an entrepreneurial environment with real visibility and influence, and a company where operational leaders can genuinely progress.
Final thought: This role is for leaders who are ready for more responsibility, visibility, accountability, and influence. If you are a commercially aware operational leader with strong instincts, leadership presence, and the ability to improve performance whilst building credibility with teams and clients – this opportunity is designed for you.
Business Unit Director - Repairs / Maintenance / Voids in London employer: Martin Veasey Talent Solutions
Join a dynamic and rapidly growing privately owned property services organisation that prioritises operational excellence and leadership development. With a strong focus on accountability, visibility, and client relationships, this company fosters a hands-on work culture where leaders are empowered to make impactful decisions and drive performance. Employees benefit from competitive remuneration packages, a clear pathway for career advancement, and the opportunity to be part of a collaborative team dedicated to delivering high-quality services across the UK.
Contact Detail:
Martin Veasey Talent Solutions Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Unit Director - Repairs / Maintenance / Voids in London
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they operate, especially in the repairs and maintenance sector. This will help you tailor your responses and show you're genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Business Unit Managing Director. Highlight your operational leadership skills and how you've improved performance in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Business Unit Director - Repairs / Maintenance / Voids in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Business Unit Managing Director. Highlight your operational leadership experience and any relevant achievements in repairs, maintenance, or voids. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your commercial awareness and leadership style. Tell us why you're the perfect fit for this fast-paced environment and how you can drive performance and accountability.
Showcase Your Client Management Skills:Since client relationships are key in this role, make sure to include examples of how you've successfully managed client expectations and resolved operational issues in the past. We love seeing real-life examples of your impact!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Martin Veasey Talent Solutions
✨Know Your Numbers
As a Business Unit Director, you'll need to demonstrate your commercial awareness. Brush up on key financial metrics relevant to the role, such as profit margins and operational costs. Be ready to discuss how you've improved these in past roles.
✨Showcase Your Leadership Style
This role requires a hands-on leadership approach. Prepare examples of how you've led operational teams effectively, resolved conflicts, and driven performance improvements. Highlight your ability to be visible and approachable while maintaining accountability.
✨Understand the Client Landscape
Familiarise yourself with the client base and the specific challenges they face in social housing property services. Be prepared to discuss how you would build and maintain strong client relationships and improve service delivery.
✨Demonstrate Problem-Solving Skills
In a fast-paced environment, operational issues can arise quickly. Prepare to share specific examples of how you've proactively identified and resolved problems in previous roles, showcasing your ability to think on your feet and drive solutions.
