At a Glance
- Tasks: Lead operational delivery in repairs and maintenance, ensuring high performance and client satisfaction.
- Company: Dynamic property services business focused on social housing maintenance.
- Benefits: Competitive salary, performance bonus, car allowance, pension, and generous holiday package.
- Other info: Opportunity for significant career growth and responsibility in a supportive environment.
- Why this job: Join a growing team where your impact is visible and valued every day.
- Qualifications: Experience in operational roles within social housing or fast-paced service environments.
The predicted salary is between 90000 - 90000 £ per year.
Salary: £80,000-£100,000 Package including Performance Bonus + Car Allowance + Benefits
Location: Northern Home Counties / East Midlands Border (with regional travel)
A Growing Business. Strengthened Leadership. Real Opportunity.
Following a significant period of growth and multiple senior operational appointments, our client is continuing to strengthen its operational management structure across its repairs and maintenance division. This is not a corporate layer-management role. It is a hands-on operational leadership role for individuals who want visibility, accountability, and the opportunity to make a genuine impact within a fast-moving business.
The organisation has grown rapidly through operational delivery, strong client relationships, and commercial discipline. As contracts continue to expand, the business now requires additional Contract Leads / Contract Managers capable of taking ownership of live operational environments and driving performance on the ground.
This opportunity is suited to experienced operational professionals who are confident, commercially aware, and capable of stepping into environments where pace, responsiveness, and accountability matter.
About the Business
This is a privately owned property services and social housing maintenance business delivering responsive repairs, planned maintenance, voids, and property services contracts across the UK. The culture is:
- Operationally driven
- Fast paced
- Commercially focused
- Highly accountable
This is not a heavily layered corporate environment. Leaders are expected to:
- Take ownership
- Solve problems
- Improve performance
- Build credibility through delivery
The business has invested heavily in strengthening its operational leadership team and now requires additional operational managers capable of supporting continued growth and improving contract performance across existing client portfolios.
The Opportunity
This role sits directly within the operational engine of the business. You will take responsibility for:
- Day-to-day contract delivery
- Operational performance
- Productivity and workflow control
- Client relationships
- Team coordination
- Commercial awareness across live contracts
Depending on your level and experience, you may operate as either:
- A high-potential Contract Lead ready to step into broader responsibility
- A more experienced Contract Manager already capable of taking ownership of larger operational contracts
The business is deliberately open to considering:
- Strong operational performers from larger sector competitors
- Individuals blocked by structure or progression elsewhere
- High-potential operational leaders ready for greater accountability
- Experienced managers who still want to remain close to delivery rather than becoming corporate administrators
What the Role Looks Like
This is a highly operational environment where:
- Performance is visible daily
- Service issues surface quickly
- Productivity matters
- Client expectations are immediate
You will:
- Manage operational delivery across repairs and maintenance contracts
- Work closely with Schedulers, Controllers, Supervisors, subcontractors, and operational teams
- Monitor workflow, productivity, and performance
- Identify operational issues early and resolve them quickly
- Attend client meetings and manage operational relationships
- Balance service delivery with commercial performance
This role requires operational grip, responsiveness, and confidence. You will not succeed by sitting behind reports alone. The successful individual will be visible within the operation and comfortable making decisions in real time.
Why This Role Exists
The business has already strengthened its senior leadership structure with multiple recent appointments and continues to grow both organically and through contract expansion. As operational scale increases, the requirement is now for stronger management depth below divisional leadership level. The business is specifically looking for people who can:
- Take ownership of operational performance
- Improve consistency and control
- Support senior leadership
- Build stronger operational structures
- Create capacity for continued growth
This role exists because the business is scaling successfully and requires stronger operational leadership beneath Divisional MD and Business Unit Director level.
The Candidate
You may currently be:
- A Contract Supervisor
- Contract Lead
- Repairs Manager
- Service Delivery Manager
- Operations Manager
- Contract Manager
- Maintenance Manager
- Voids Manager
- Responsive Repairs Manager
You will ideally come from:
- Social housing repairs and maintenance
- Property services
- Housing maintenance contractors
- Facilities management
- Utilities or field service operations
- Other fast-paced operational service environments
Most importantly, you will demonstrate:
- Strong operational awareness
- Commercial understanding
- Confidence under pressure
- Ability to manage multiple priorities
- Strong communication skills
- Accountability and ownership
You do not need to be polished corporate leadership. You do need:
- Presence
- Credibility
- Pace
- Good judgement
- The ability to improve operational performance
What Success Looks Like
In this role, success will be measured through:
- Improved operational control
- Productivity and utilisation
- SLA and KPI performance
- Client confidence and responsiveness
- Workflow efficiency
- Commercial awareness
- Team coordination and accountability
The strongest individuals will quickly establish credibility through delivery and operational consistency.
What's on Offer
£80,000-£100,000 Package including:
- Performance Bonus
- Car Allowance / Vehicle
- Pension
- 23 Days Holiday + Bank Holidays
Environment:
- Entrepreneurial
- Fast paced
- Operationally focused
- High accountability
- Strong growth trajectory
Why Join
This is an opportunity to join a growing operational business at an important stage of its development. You will:
- Work alongside an experienced senior leadership team
- Gain significant operational exposure
- Have visibility within the business
- Be trusted with responsibility
- Have genuine progression opportunities as the business continues to expand
This role is suited to individuals who want to build something, improve performance, and take ownership rather than simply maintain process. If you are operationally strong, commercially aware, and ready for a role with greater visibility and accountability, this opportunity offers genuine long-term potential.
Contract Manager - Repairs & Maintenance (Social Housing) employer: Martin Veasey Talent Solutions
Contact Detail:
Martin Veasey Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager - Repairs & Maintenance (Social Housing)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their operational challenges and think about how your experience can help solve them. This shows you're not just looking for any job, but that you're genuinely interested in making an impact.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences align with the role of Contract Manager. Focus on your operational achievements and how you've improved performance in past roles. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged. Show us you’re serious about joining our team!
We think you need these skills to ace Contract Manager - Repairs & Maintenance (Social Housing)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Contract Manager role. Highlight your operational experience in repairs and maintenance, and show how you can take ownership and drive performance in a fast-paced environment.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've improved operational performance or solved problems in previous roles. This will help us see your impact and potential.
Be Authentic: We want to get to know the real you! Use a conversational tone in your application to reflect your personality. Show us your confidence and passion for the role, as we value authenticity over corporate jargon.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can review it promptly. We’re excited to hear from you!
How to prepare for a job interview at Martin Veasey Talent Solutions
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Contract Manager in repairs and maintenance. Familiarise yourself with the key responsibilities mentioned in the job description, such as operational performance and client relationships. This will help you speak confidently about how your experience aligns with their needs.
✨Show Your Operational Grip
Since this role is all about hands-on leadership, be prepared to discuss specific examples from your past where you've taken ownership of operational performance. Highlight situations where you've solved problems quickly or improved productivity, as these are crucial for success in this fast-paced environment.
✨Demonstrate Commercial Awareness
The company values commercial discipline, so come ready to discuss how you've balanced service delivery with commercial performance in previous roles. Think of examples where your decisions positively impacted the bottom line or enhanced client satisfaction.
✨Be Ready for Real-Time Decision Making
This role requires someone who can make quick decisions on the ground. Prepare to answer situational questions that assess your ability to respond under pressure. You might even want to practice some scenarios with a friend to get comfortable with thinking on your feet.