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- Tasks: Lead operational delivery in a fast-paced social housing environment.
- Company: A rapidly growing property services business focused on repairs and maintenance.
- Benefits: Competitive salary, performance bonus, pension, and 23 days holiday.
- Other info: Great progression opportunities in a dynamic and entrepreneurial culture.
- Why this job: Gain visibility and responsibility while making a real impact in operations.
- Qualifications: Experience in repairs, maintenance, or similar operational roles.
The predicted salary is between 70000 - 70000 £ per year.
Salary: £60,000-£80,000 Package Including Performance Bonus + Benefits
Location: Northern Home Counties / East Midlands Border (with regional travel)
A Growing Business. Increased Operational Demand. Genuine Progression Opportunity.
Our client is continuing to strengthen its operational management structure following significant growth across its social housing repairs and maintenance operations. As contracts expand and operational complexity increases, the business is seeking to appoint high-potential Contract Leads capable of taking ownership of live operational delivery within a fast-paced, commercially driven environment. This is not an administration-heavy coordination role. It is an operational leadership position for individuals who want responsibility, visibility, and the opportunity to progress into broader contract management accountability over time.
The business is specifically interested in individuals with strong operational instincts, commercial awareness, and the confidence to operate in demanding service environments where pace and responsiveness matter.
About the Business
This is a fast-growing, privately owned property services and maintenance business delivering responsive repairs, planned maintenance, voids, and housing maintenance services across the UK. The culture is:
- Operationally focused
- Fast paced
- Entrepreneurial
- Highly accountable
The business has continued to grow through operational delivery, client retention, and strong service performance. Leadership remains close to the operation. This is not a heavily layered corporate environment where decisions disappear into process. Individuals who succeed here are those who:
- Take ownership
- Solve problems
- Improve performance
- Communicate directly
- Operate with pace and accountability
The Opportunity
The Contract Lead role sits directly within the operational engine of the business. You will work closely with Contract Managers, Controllers, Schedulers, Supervisors, and operational teams to ensure that contracts operate efficiently, productively, and commercially. The role is ideally suited to individuals who:
- Already have operational experience within repairs, maintenance, housing, field service, logistics, or similar environments
- Want greater ownership and visibility
- Are ready to step into a broader operational leadership role
- Have the confidence to manage workflow, productivity, and operational issues in real time
This role provides genuine progression potential toward Contract Manager level for individuals who demonstrate operational control, commercial capability, and leadership potential.
What the Role Looks Like
You will:
- Support day-to-day operational delivery across live contracts
- Coordinate workflow and operational priorities
- Work closely with Schedulers and Controllers to maintain productivity
- Monitor operational performance and service delivery
- Resolve issues quickly and proactively
- Support client delivery and operational communication
- Help drive productivity, responsiveness, and operational consistency
The environment is busy, demanding, and operationally intense. Success requires:
- Organisation
- Responsiveness
- Commercial awareness
- Strong communication
- Ability to prioritise effectively under pressure
This is a role for individuals who enjoy operational environments and want to make a visible impact.
The Candidate
You may currently be working as a:
- Contract Supervisor
- Repairs Supervisor
- Service Delivery Coordinator
- Senior Scheduler
- Repairs Planner
- Operational Team Leader
- Voids Supervisor
- Housing Maintenance Coordinator
- Junior Contract Manager
You may also come from:
- Facilities management
- Logistics or transport operations
- Utilities or field service environments
- High-volume operational service sectors
Most importantly, you will demonstrate:
- Strong operational awareness
- Confidence under pressure
- Commercial understanding
- Accountability and ownership
- Ability to coordinate people and workflow effectively
- Desire to progress into larger operational responsibility
This business values capability, attitude, and operational credibility over corporate polish.
What Success Looks Like
Success in this role will be measured through:
- Improved workflow control
- Productivity and utilisation
- Operational responsiveness
- SLA and KPI delivery
- Team coordination
- Client confidence
- Ability to resolve issues proactively
The strongest individuals will quickly build credibility through delivery and operational consistency.
What's on Offer
£60,000-£80,000 Package Including:
- Performance Bonus
- Pension
- 23 Days Holiday + Bank Holidays
- Long-term progression opportunity
Environment:
- Entrepreneurial
- Operationally focused
- Fast paced
- High accountability
- Strong growth trajectory
Why Join
This is an opportunity to join a growing operational business where strong performers are given visibility, responsibility, and progression opportunities. You will work alongside experienced operational leaders within a business that is continuing to strengthen its management structure as it scales. If you are operationally strong, commercially aware, and ready for a role with greater responsibility and future progression potential, this is an excellent opportunity to accelerate your career.
Contract Lead - Repairs & Maintenance (Social Housing) employer: Martin Veasey Talent Solutions
Contact Detail:
Martin Veasey Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Lead - Repairs & Maintenance (Social Housing)
✨Tip Number 1
Network like a pro! Reach out to your connections in the repairs and maintenance sector. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operational focus. Understand their values and how they operate. This will help you demonstrate your commercial awareness and operational instincts during the interview.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss specific examples of how you've improved performance or resolved issues in past roles. This is key in a fast-paced environment where responsiveness matters.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Don’t hesitate to follow up after applying to express your enthusiasm!
We think you need these skills to ace Contract Lead - Repairs & Maintenance (Social Housing)
Some tips for your application 🫡
Show Your Operational Experience: Make sure to highlight any relevant operational experience you have in repairs, maintenance, or similar environments. We want to see how your background aligns with the fast-paced, hands-on nature of the role.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to convey your skills and experiences. We appreciate direct communication that gets to the point without unnecessary fluff.
Demonstrate Problem-Solving Skills: Share examples of how you've tackled challenges in previous roles. We’re looking for individuals who can think on their feet and resolve issues proactively, so don’t hold back on showcasing your problem-solving prowess.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Martin Veasey Talent Solutions
✨Know Your Operational Stuff
Make sure you brush up on your operational knowledge related to repairs and maintenance. Understand the key performance indicators (KPIs) and service level agreements (SLAs) that are crucial in this role. Being able to discuss these confidently will show that you’re ready to take ownership.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled operational challenges in the past. Think about specific situations where you improved workflow or resolved issues quickly. This will demonstrate your ability to operate effectively in a fast-paced environment.
✨Communicate Clearly and Directly
Practice articulating your thoughts clearly. In an operational leadership role, strong communication is key. Be ready to explain how you would coordinate with teams and maintain productivity while ensuring client satisfaction.
✨Demonstrate Your Commercial Awareness
Familiarise yourself with the business's market and competitors. Show that you understand the commercial aspects of the role and how they impact operational delivery. This will highlight your readiness for a position that requires accountability and strategic thinking.