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- Tasks: Be the friendly face of our firm, handling enquiries and booking consultations.
- Company: Join a reputable legal services firm in Gillingham with a supportive team.
- Benefits: Flexible part-time hours, competitive pay, and a chance to develop your skills.
- Other info: Great opportunity for career growth in a dynamic environment.
- Why this job: Make a difference by helping clients navigate their legal needs.
- Qualifications: Strong customer service and communication skills; sales experience is a plus.
The predicted salary is between 12 - 15 £ per hour.
A legal services firm in Gillingham is hiring a part-time New Enquiries Administrator to serve as the first point of contact for booking initial consultations. The role requires excellent customer service skills and the ability to manage multiple tasks effectively.
Key duties include:
- Dealing with enquiries
- Booking appointments
- Maintaining documentation
Enthusiastic candidates with sales experience and strong communication skills are preferred for this position.
Enquiries & Customer Support Administrator in Gillingham employer: Martin Tolhurst Solicitors
Contact Detail:
Martin Tolhurst Solicitors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enquiries & Customer Support Administrator in Gillingham
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and services will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult enquiries or manage multiple tasks, and prepare how you'd respond. This will boost your confidence during the interview.
✨Tip Number 3
Don’t underestimate the power of a follow-up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills and interests. Plus, it shows you're proactive and keen to join our team!
We think you need these skills to ace Enquiries & Customer Support Administrator in Gillingham
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've handled enquiries and provided support in the past, so share specific examples that showcase your skills!
Keep It Organised: Since the role involves managing multiple tasks, demonstrate your organisational skills in your application. Use bullet points or clear sections to make it easy for us to see how you can juggle various responsibilities effectively.
Be Enthusiastic!: We love candidates who show genuine enthusiasm for the role. Let your passion for helping others shine through in your written application. A positive attitude can really set you apart from the rest!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you about the next steps!
How to prepare for a job interview at Martin Tolhurst Solicitors
✨Know the Company
Before your interview, take some time to research the legal services firm. Understand their values, mission, and the types of services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about being the first point of contact, prepare examples from your past experiences where you provided excellent customer service. Think of specific situations where you handled enquiries or resolved issues, as this will demonstrate your capability in managing customer interactions.
✨Demonstrate Multitasking Abilities
The job requires managing multiple tasks, so be ready to discuss how you prioritise and organise your workload. You could mention tools or techniques you use to stay on top of your tasks, which will highlight your efficiency and ability to handle a busy environment.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, the company culture, or the challenges faced in the role. This shows that you’re engaged and serious about the position.