At a Glance
- Tasks: Book travel, collaborate with suppliers, and manage client events in a dynamic environment.
- Company: Join a vibrant team passionate about arts and culture.
- Benefits: Enjoy a competitive salary, generous leave, and opportunities for growth.
- Other info: Based in Chiswick, London, with a mix of office and remote work.
- Why this job: Make an impact in the arts while exploring exciting travel opportunities.
- Qualifications: Fluent in Italian and/or German, with a keen interest in the arts.
The predicted salary is between 30000 - 30000 £ per year.
- Booking hotels, transport (flights, trains, coaches), restaurants, visits.
- Collaborating with suppliers (ground handlers, museums, box offices, local guides, private homes, gardens, archaeological sites, churches, wine producers).
- Briefing the tour leaders; compiling their documents; giving feedback.
- Assisting with client queries and special arrangements.
- On our music festivals: contracting artists, sourcing venues, chartering ships, dealing with lighting technicians and caterers.
- Costing tours; keeping to budget.
- Updating our database; working with our website.
- Keeping reading lists, background information, and online resources up to date.
- Proofing client documents, brochure text and website content.
- Attending client events and tour managing; travelling to inspect prospective hotels and to attend trade fairs.
- Booking hotels, transport (flights, trains, coaches), restaurants, visits.
- Collaborating with suppliers (ground handlers, museums, box offices, local guides, private homes, gardens, archaeological sites, churches, wine producers).
- Briefing the tour leaders; compiling their documents; giving feedback.
- Assisting with client queries and special arrangements.
- On our music festivals: contracting artists, sourcing venues, chartering ships, dealing with lighting technicians and caterers.
- Costing tours; keeping to budget.
- Updating our database; working with our website.
- Keeping reading lists, background information, and online resources up to date.
- Proofing client documents, brochure text and website content.
- Attending client events and tour managing; travelling to inspect prospective hotels and to attend trade fairs.
Requirements
- Excellent spoken and written English, to native-speakerstandard.
- Undergraduate degree (or equivalent), ideally with one year’s office experience.
- Fluent Italian and/or German. Spanish is a further advantage.
- Efficient and flexible with proven ability to work to deadlines and pay attention to detail.
- Knowledge of, and genuine interest in, the arts (classical music, art, architecture, archaeology).
We are also interested in hearing from candidates with a background in art history, classical music, the ancient world, Asian and/or Middle Eastern Studies.
Location
Chiswick, London. Full time in the office for an induction period, and minimum three days in the office following that.
Contract
Permanent, subject to a probationary period.
Salary
£30,000 per annum plus benefits, including 22 days annual leave (plus bank holidays), museum membership, training and development opportunities, pension contribution and health and travel insurance.
- Application deadline
- 1st September 2026
- #J-18808-Ljbffr
Italian/German-speaking Operations Executive employer: MARTIN RANDALL TRAVEL
MARTIN RANDALL TRAVEL is an exceptional employer that values creativity and passion for the arts, offering a vibrant work culture in the heart of London. With competitive salaries and comprehensive benefits including pension contributions and healthcare, employees are encouraged to grow through travel opportunities and professional development. Join a team that prioritises client relationships and delivers outstanding service in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Italian/German-speaking Operations Executive
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like MARTIN RANDALL TRAVEL who are looking for fresh talent for roles like Italian/German-speaking Operations Executive.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like MARTIN RANDALL TRAVEL and give you a leg up for your Italian/German-speaking Operations Executive application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Italian/German-speaking Operations Executive openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Italian/German-speaking Operations Executive
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Italian/German-speaking Operations Executive role at MARTIN RANDALL TRAVEL.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Italian/German-speaking Operations Executive position at MARTIN RANDALL TRAVEL.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of MARTIN RANDALL TRAVEL.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to MARTIN RANDALL TRAVEL's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Italian/German-speaking Operations Executive.
How to prepare for a job interview at MARTIN RANDALL TRAVEL
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at MARTIN RANDALL TRAVEL.
