At a Glance
- Tasks: Engage with clients and manage bookings for cultural tours.
- Company: Join the UK's leading expert in cultural travel.
- Benefits: Salary between £26,000-£30,000, pension, and training opportunities.
- Other info: Dynamic team environment with opportunities for personal growth.
- Why this job: Combine your passion for the arts with a rewarding career in client relations.
- Qualifications: Degree holder with excellent English and organisational skills.
The predicted salary is between 26000 - 30000 £ per year.
MARTIN RANDALL TRAVEL, the UK's leading expert in cultural tours, is seeking a bright graduate to join our Client Relationship Team. This role combines client care with consultative selling from the first client enquiry to confirmed bookings.
Responsibilities include:
- Responding to inquiries
- Proactive outreach
- Managing client requests
Candidates should hold a degree, have excellent English skills, organisation skills, and a passion for the arts.
Salary ranges from £26,000 to £30,000 with benefits including pension and training.
Graduate Client Relations & Travel Sales Specialist employer: MARTIN RANDALL TRAVEL
At Martin Randall Travel, we pride ourselves on fostering a vibrant work culture that values creativity and collaboration. As a Graduate Client Relations & Travel Sales Specialist, you will benefit from comprehensive training and development opportunities, alongside a competitive salary and pension scheme. Our commitment to the arts and cultural experiences not only enriches our clients' journeys but also creates a fulfilling and meaningful environment for our employees in the heart of the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Graduate Client Relations & Travel Sales Specialist
✨Get Chatty at Local Community Events
Dive into local meetups or community events related to customer support. These gatherings are a goldmine for making connections and learning more about what companies like MARTIN RANDALL TRAVEL value in entry-level hires. Just think of it as networking over snacks!
✨Show Off Your People Skills
Create a small digital portfolio showcasing your communication skills. You could include relevant scenarios or customer interactions—real or hypothetical. This isn't just for show; it gives hiring managers at places like MARTIN RANDALL TRAVEL a taste of how you handle customer queries.
✨Leverage Internship Platforms
Don't sleep on popular internship platforms that focus on entry-level roles in customer support. Websites like Handshake can link you directly to companies looking for fresh talent. The earlier you start exploring these options, the better your chances at landing something with MARTIN RANDALL TRAVEL!
✨Join Customer Support Forums
Participate in online forums and communities specifically for customer support professionals. Places like Help Scout’s community or even subreddits can give you insights into what skills are in demand. Plus, it’s a great way to network and discover hidden job opportunities at companies like MARTIN RANDALL TRAVEL.
We think you need these skills to ace Graduate Client Relations & Travel Sales Specialist
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear and friendly communication is crucial. Make sure your CV highlights any previous experience where you've resolved customer queries or collaborated with a team. We love to see examples where you've turned a challenge into a positive experience!
Tailor Your Cover Letter with Enthusiasm:For an entry-level role like this one, your cover letter shouldn’t just be a summary of your CV. Instead, share why you're excited about customer support, and express your eagerness to help others. Let's see your personality shine through—tell us why you're a great fit for MARTIN RANDALL TRAVEL!
Highlight Relevant Experience:Even if you haven't worked in customer support before, include any relatable experiences—like part-time jobs, volunteer work, or internships. Show us how these have equipped you with the soft skills needed to thrive in this role, like problem-solving and patience.
Keep It Simple and Straightforward:Your CV should be easy to read—no fancy fonts or excessive jargon. Use bullet points to break down your responsibilities and achievements and stick to a clean layout. This helps us quickly see your qualifications and gives a professional vibe, even for an entry-level position!
How to prepare for a job interview at MARTIN RANDALL TRAVEL
✨Brush Up on Your Communication Skills
In customer support, communication is key. Practise explaining complex issues in straightforward language. You might even get role-play scenarios during the interview, so be ready to show off those skills!
✨Show Your Problem-Solving Prowess
Employers love seeing how you handle customer queries. Think of specific instances where you’ve resolved conflicts or helped someone out. Bring these scenarios to the table, as they can help demonstrate your problem-solving capabilities!
✨Familiarise Yourself with Common Tools
Get to grips with popular customer support tools like Zendesk or Freshdesk. Even if you haven’t used them before, being able to talk about them or their features can show you’re proactive about getting up to speed.
✨Express Your Willingness to Learn
As this is an entry-level position, they want to see your eagerness to grow. Highlight your adaptability and enthusiasm for customer support. Share any relevant experiences or coursework that show you’re committed to developing your skills!
