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For Companies At a Glance
- Tasks: Engage with customers, promote products, and maintain store presentation.
- Company: Join McColls, the UK's second largest convenience operator.
- Benefits: Enjoy colleague discounts, savings opportunities, and a pension scheme.
- Why this job: Build relationships while delivering top-notch customer service in a friendly environment.
- Qualifications: No prior experience needed; just a passion for people and teamwork.
- Other info: Apply soon, as the vacancy may close early if we receive enough applications.
The predicted salary is between 20000 - 28000 £ per year.
Here at McColls we pride ourselves on being the second largest multiple convenience operator in the UK. As a Store Colleague/Sales Assistant, it will be your responsibility to ensure our customers receive the first-class customer service that they have come to expect every time they visit one of our stores. It is also about talking to customers and promoting various products through active selling. Please do not worry; we will train you to do this.
Other duties will include till and cash operation, stock control, merchandising, and assisting the store management team by maintaining a clean and well-presented store at all times. We are looking for people who enjoy building relationships with customers and colleagues alike. If this sounds like you, please apply today!
Benefits: colleague discount, generous colleague saving opportunities, and pension scheme. All other rates will be discussed at interview.
Please note that only suitable applicants will be contacted. The closing date advertised is the latest date that this vacancy will close. If we reach the maximum amount of applicants, this vacancy may close before the advertised date.
Contact Detail:
Martin McColl Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague
✨Tip Number 1
Familiarise yourself with McColls' products and services. Knowing what we offer will help you engage with customers effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills. Think about how you would handle different customer scenarios, as this will show us that you're ready to provide the first-class service we pride ourselves on.
✨Tip Number 3
Show your team spirit! Be prepared to discuss how you work well in a team during your interview, as collaboration is key in our stores.
✨Tip Number 4
Be ready to share examples of your previous experience in retail or customer service. Even if it's informal, demonstrating your ability to connect with customers will make you stand out.
We think you need these skills to ace Store Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Store Colleague. Highlight your customer service skills and any experience you have in retail or sales.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise your ability to build relationships with customers and your willingness to learn new skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you've provided excellent customer service in the past and your interest in promoting products.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism.
How to prepare for a job interview at Martin McColl Retail
✨Show Your Customer Service Skills
As a Store Colleague, customer service is key. Be prepared to share examples of how you've provided excellent service in the past. Think about specific situations where you went above and beyond for a customer.
✨Demonstrate Your Team Spirit
McColls values teamwork, so highlight your ability to work well with others. Share experiences where you collaborated with colleagues to achieve a common goal or improve store operations.
✨Be Ready to Discuss Sales Techniques
Since promoting products is part of the role, think about how you would approach active selling. Prepare to discuss any previous experience you have with upselling or cross-selling products.
✨Ask Insightful Questions
At the end of the interview, show your interest by asking questions about the store's culture, training processes, or how success is measured in the role. This demonstrates your enthusiasm and commitment to the position.
