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For Companies At a Glance
- Tasks: Engage with customers, promote products, and maintain store presentation.
- Company: Join McColls, the UK's second largest convenience operator.
- Benefits: Enjoy colleague discounts, savings opportunities, and a pension scheme.
- Why this job: Build relationships while delivering top-notch customer service in a friendly environment.
- Qualifications: No experience needed; we provide training for all tasks.
- Other info: Apply soon, as the vacancy may close early if we reach maximum applicants.
The predicted salary is between 19000 - 26000 £ per year.
Here at McColls, we pride ourselves on being the second largest multiple convenience operator in the UK. As a Store Colleague/Sales Assistant, it will be your responsibility to ensure our customers receive the first-class customer service that they have come to expect every time they visit one of our stores. It is also about talking to customers and promoting various products through active selling. Other duties will include till and cash operation, stock control, merchandising, and assisting the store management team by maintaining a clean and well-presented store at all times.
We are looking for people who enjoy building relationships with customers and colleagues alike. If this sounds like you, please apply today!
Benefits: colleague discount, generous colleague saving opportunities, and pension scheme.
Please note that only suitable applicants will be contacted. The closing date advertised is the latest date that this vacancy will close. If we reach the maximum amount of applicants, this vacancy may close before the advertised date.
Store Colleague employer: Martin McColl Retail
Contact Detail:
Martin McColl Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague
✨Tip Number 1
Familiarise yourself with McColls' products and services. Knowing what we offer will help you engage with customers and promote items effectively during your interactions.
✨Tip Number 2
Show enthusiasm for customer service in your conversations. Demonstrating a genuine interest in helping customers will set you apart and align with our values at McColls.
✨Tip Number 3
Practice your communication skills. Being able to clearly and confidently talk to customers about promotions and products is key, so consider role-playing scenarios with friends or family.
✨Tip Number 4
Research the convenience retail sector. Understanding the industry trends and challenges can give you an edge in discussions during the interview process, showing that you're proactive and informed.
We think you need these skills to ace Store Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Store Colleague. Highlight your customer service skills and any experience you have in retail or sales.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills. Emphasise your ability to build relationships with customers and your willingness to learn, as these are key for this role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you've provided excellent customer service in the past and express your eagerness to contribute to the team at McColls.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is important in a customer-facing role.
How to prepare for a job interview at Martin McColl Retail
✨Show Your Customer Service Skills
As a Store Colleague, customer service is key. Be prepared to share examples of how you've provided excellent service in the past. Think about specific situations where you went above and beyond for a customer.
✨Demonstrate Your Team Spirit
McColls values teamwork, so highlight your ability to work well with others. Share experiences where you collaborated with colleagues to achieve a common goal or improve store operations.
✨Be Ready to Discuss Sales Techniques
Since promoting products is part of the role, think about how you would approach active selling. Prepare to discuss any previous experience you have with sales or how you would engage customers to promote products effectively.
✨Ask Insightful Questions
At the end of the interview, show your interest by asking questions about the store's culture, training opportunities, or how success is measured in the role. This demonstrates your enthusiasm and commitment to being a part of the team.
