At a Glance
- Tasks: Engage with customers and promote products while ensuring a clean store environment.
- Company: Join McColls, the UK's second largest convenience operator, known for its community focus.
- Benefits: Enjoy colleague discounts, savings opportunities, and a pension scheme.
- Why this job: Be part of a fun team that values customer relationships and offers excellent training.
- Qualifications: No prior experience needed; just a passion for customer service and teamwork.
- Other info: Apply soon, as the vacancy may close early if we receive enough applications.
Here at McColls, we pride ourselves on being the second largest multiple convenience operator in the UK. As a Store Colleague/Sales Assistant, it will be your responsibility to ensure our customers receive the first-class customer service that they have come to expect every time they visit one of our stores. This role involves engaging with customers and promoting various products through active selling. (Please do not worry, we will train you to do this).
Other duties will include:
- Till and cash operation
- Stock control
- Merchandising
- Assisting the store management team in maintaining a clean and well-presented store at all times
We offer an excellent in-house development scheme and a fun, friendly place to work. We want our colleagues to feel proud of their role within the local community. We are looking for people who enjoy building relationships with customers and colleagues alike. If this sounds like you, please apply today!
Benefits: colleague discount, generous colleague saving opportunities, and pension scheme.
All other rates will be discussed at interview. Please note that only suitable applicants will be contacted. The closing date advertised is the latest date that this vacancy will close. If we reach the maximum amount of applicants, this vacancy may close before the advertised date.
Store Colleague employer: Martin McColl Retail
Contact Detail:
Martin McColl Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague
✨Tip Number 1
Familiarise yourself with McColls' values and customer service standards. Understanding what they prioritise will help you demonstrate your alignment with their goals during any interactions.
✨Tip Number 2
Practice your communication skills, especially in engaging with customers. Role-playing scenarios with friends or family can help you feel more confident in promoting products and providing excellent service.
✨Tip Number 3
Visit a local McColls store to observe the environment and customer interactions. This will give you insights into the daily operations and allow you to mention specific observations during your interview.
✨Tip Number 4
Network with current or former employees if possible. They can provide valuable insights about the role and the company culture, which can help you tailor your approach when applying.
We think you need these skills to ace Store Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Store Colleague. Highlight your customer service skills and any experience you have in retail or sales.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise your ability to engage with customers and work as part of a team, as these are key aspects of the position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at McColls and how you can contribute to their commitment to excellent customer service.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is important in a customer-facing role.
How to prepare for a job interview at Martin McColl Retail
✨Show Your Customer Service Skills
As a Store Colleague, customer service is key. Be prepared to share examples of how you've provided excellent service in the past. Think about times when you went above and beyond for a customer.
✨Demonstrate Team Spirit
McColls values teamwork, so highlight your ability to work well with others. Share experiences where you collaborated with colleagues to achieve a common goal or improve store operations.
✨Be Ready to Discuss Sales Techniques
Even though training will be provided, showing an understanding of basic sales techniques can set you apart. Prepare to discuss how you would engage customers and promote products effectively.
✨Express Your Enthusiasm for the Role
Let your passion for working in a retail environment shine through. Talk about why you want to be a part of McColls and how you can contribute to creating a friendly atmosphere for customers.