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- Tasks: Be the friendly face of our office, managing enquiries and supporting our sales team.
- Company: Join a passionate team at Martin Maslin Estate Agents in Grimsby.
- Benefits: Competitive salary, supportive environment, and opportunities for personal growth.
- Other info: Enjoy a dynamic role with varied tasks in a busy office setting.
- Why this job: Make a real difference in clients' experiences while developing your skills.
- Qualifications: Strong communication skills and a positive attitude are key; experience not required.
The predicted salary is between 22000 - 25000 £ per year.
Location: Martin Maslin Estate Agents, Abbey Walk, Grimsby
Hours: Monday–Friday 9am–5pm, plus 1 in 3 Saturdays (9am–1pm)
About the Role
Based in our busy Grimsby High Street office, you will be the welcoming face and voice of our business. As our front‑of‑house Administrator/Receptionist, you'll be the first point of contact for clients visiting the office, calling in, or reaching out via email. This is a varied, people‑focused role where no two days are the same. You'll support our sales and lettings teams by managing enquiries, arranging appointments, and keeping the office running smoothly.
Key Responsibilities
- Greeting clients in person and ensuring they feel welcomed and supported
- Handling incoming calls and emails professionally and efficiently
- Booking viewings, valuations, rental inspections, and other appointments
- Managing diaries for the team and coordinating daily schedules
- Providing general administrative support, including data entry and filing
- Maintaining a tidy, organised reception area
- Assisting with ad‑hoc office tasks as required
About You
We’re looking for someone who brings energy, positivity, and confidence to the role. You’ll thrive in a customer‑facing environment and enjoy helping people, whether face‑to‑face or over the phone. You will also have:
- Strong communication skills
- A friendly, professional manner
- Basic computer skills (email, calendars, data entry)
- The ability to stay organised in a busy office
- A proactive, can‑do attitude
Experience within an estate agency is not essential — we’re far more interested in your personality, approach, and willingness to learn.
Why Join Us?
We’re a supportive, passionate team committed to delivering exceptional customer service. You’ll be joining a workplace where your contribution is valued, your development is encouraged, and your role genuinely makes a difference to our clients' experience.
Job Types: Full-time, Permanent
Pay: £22,000.00-£25,000.00 per year
Work Location: In person
Office Administrator/Receptionist in Grimsby employer: MARTIN MASLIN ESTATE AGENTS
Contact Detail:
MARTIN MASLIN ESTATE AGENTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator/Receptionist in Grimsby
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Martin Maslin Estate Agents. Understand their values, services, and what makes them tick. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Since this role is all about being the friendly face of the office, think about how you can showcase your communication skills. Maybe role-play with a friend or family member to get comfortable with greeting clients and handling calls.
✨Tip Number 3
Be ready to demonstrate your organisational skills! In the interview, be prepared to share examples of how you've managed busy schedules or handled multiple tasks at once. This will show that you can keep the office running smoothly, just like they need.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance of standing out. Plus, it’s super easy to do, so why not give it a go?
We think you need these skills to ace Office Administrator/Receptionist in Grimsby
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your energy and positivity in your words.
Tailor Your Application: Make sure to customise your application for the Office Administrator/Receptionist role. Highlight your communication skills and any relevant experience that shows you can handle a busy, customer-focused environment.
Keep It Professional: While we love a friendly tone, remember to keep it professional too. Use clear language and check for any typos or errors before hitting send. A polished application makes a great first impression!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our team!
How to prepare for a job interview at MARTIN MASLIN ESTATE AGENTS
✨Know the Company
Before your interview, take some time to research Martin Maslin Estate Agents. Understand their values, services, and what makes them unique in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Greeting
As the first point of contact, your greeting sets the tone for the client experience. Practice a warm and professional introduction. Think about how you would welcome a client in person or over the phone, as this is crucial for the Office Administrator/Receptionist role.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage your time and stay organised, especially in a busy environment. You might want to share specific examples from past experiences where you successfully handled multiple tasks or managed a hectic schedule.
✨Demonstrate Your People Skills
Since this role is all about interacting with clients and supporting the team, be ready to highlight your communication skills. Share anecdotes that showcase your friendly, professional manner and your ability to handle enquiries efficiently, whether face-to-face or over the phone.