Assistant Shop Manager

Assistant Shop Manager

Skipton Full-Time No home office possible
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At a Glance

  • Tasks: Support the shop manager and lead a team to raise funds for local children’s hospice.
  • Company: Join Martin House, a caring charity with over 30 years of experience.
  • Benefits: Earn £12.21 per hour with flexible zero hours contract.
  • Why this job: Make a real difference in your community while gaining valuable retail experience.
  • Qualifications: Experience working with diverse people and a passion for charity work.
  • Other info: Opportunity to cover shifts in multiple locations and be part of a supportive team.

Assistant Shop Manager Skipton and Ilkley area

Hourly rate: £12.21

Hours of work This role will cover planned leave and ad hoc absences.

Place of work/Base Martin House Children\’s Hospice Shop in Skipton or Ilkley, with the potential to cover shifts at our other stores.

Type of contract Zero hours contract

About Martin House Martin House has been caring for babies, children, and young people with life-limiting conditions from West, North and East Yorkshire for more than 30 years. Every year we care for more than 420 families at our hospice in Boston Spa, in hospitals and in their own homes. We also support more than 150 bereaved families each year.

We are seeking a confident, enthusiastic person to help us run our fabulous shops in Skipton and Ilkley. You will have experience of working with a diverse range of people and be excited about generating funds for your local children\’s hospice.

You will be supportive of your shop manager and help to lead the team with positivity and enthusiasm.

Our ideal candidate will

  • Be dedicated, compassionate, work in collaboration with other teams, be open, honest, flexible, caring and deliver high standards in everything they do.
  • Want to work in a well-established, award-winning charity retail team, raising funds to support our children, young people, and their families from the time of their referral through to end-of-life care.
  • Understand the importance of creating a community hub within our charity shops, and be able to provide a safe, inclusive environment from which to generate revenue for our hospice.
  • Be flexible with their time.

This role will cover shifts at our Skipton and Ilkley shops, though there may be the opportunity to cover our other shops if the successful application would like to. Some shifts may be offered at late notice in order to cover ad hoc absences. If you want to be part team we would love to hear from you.

Please complete an application form, referring to the Job Description and Person Specification which can be found here.

For further information please contact our Retail Area Manager, Liz Florence, via

This advert will close when a suitable applicant is appointed, so please apply as soon as possible. If you have not heard from us within five weeks of submission, please assume your application has been unsuccessful on this occasion. Please note all applicants must already hold the legal right to work in the UK to fulfil this role.

  • Internal reference

ASM Bank Sept 25
– ##### Closing date

17/10/2025
– ##### Location

Skipton
– ##### Salary

£12.12

Assistant Shop Manager employer: Martin House Childrens Hospice

Martin House is an exceptional employer, dedicated to making a meaningful impact in the lives of children and families facing life-limiting conditions. With a supportive and compassionate work culture, employees are encouraged to grow and develop within a well-established charity retail team, all while contributing to a vital community hub in Skipton and Ilkley. The flexible working hours and the opportunity to cover shifts across multiple locations make this role particularly appealing for those seeking a rewarding and dynamic work environment.
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Contact Detail:

Martin House Childrens Hospice Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Shop Manager

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the charity sector. A friendly chat can lead to opportunities you wouldn’t find on job boards.

✨Tip Number 2

Be proactive! Don’t just wait for job postings; visit the shops in Skipton and Ilkley. Introduce yourself, express your interest, and ask if they need any help. It shows initiative and could land you a spot!

✨Tip Number 3

Show your passion! When you get the chance to chat with the team or during an interview, share why you care about supporting children and families. Your enthusiasm can set you apart from other candidates.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our amazing team at Martin House.

We think you need these skills to ace Assistant Shop Manager

Customer Service Skills
Team Leadership
Communication Skills
Flexibility
Compassion
Collaboration
Fundraising Experience
Community Engagement
Problem-Solving Skills
Attention to Detail
Time Management
Positive Attitude
Adaptability

Some tips for your application 🫡

Read the Job Description Carefully: Before you start your application, take a good look at the job description and person specification. We want to see how you fit into our team, so make sure you highlight your relevant experience and skills that match what we're looking for!

Show Your Passion for Our Cause: We’re all about supporting children and families in need, so let your enthusiasm shine through! In your application, share why you’re excited about working with us and how you can contribute to our mission at Martin House.

Be Yourself: We love authenticity! Don’t be afraid to let your personality come through in your application. Share your experiences and how they’ve shaped you into the dedicated and compassionate person we’re looking for.

Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!

How to prepare for a job interview at Martin House Childrens Hospice

✨Know the Charity Inside Out

Before your interview, take some time to research Martin House and its mission. Understand their values and how they support families. This will not only show your genuine interest but also help you connect your personal values with theirs during the conversation.

✨Showcase Your People Skills

As an Assistant Shop Manager, you'll be working with a diverse range of people. Prepare examples from your past experiences where you've successfully collaborated with others or resolved conflicts. Highlighting your ability to create a positive environment will resonate well with the interviewers.

✨Flexibility is Key

Since the role requires covering shifts at short notice, be ready to discuss your availability and willingness to adapt. Share any previous experiences where you’ve had to be flexible in your work schedule, as this will demonstrate your commitment to the team and the charity's needs.

✨Bring Enthusiasm and Positivity

The ideal candidate should embody enthusiasm and positivity. During the interview, let your passion for the role shine through. Share why you want to work in charity retail and how you can contribute to creating a welcoming community hub in the shops.

Assistant Shop Manager
Martin House Childrens Hospice
Location: Skipton
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