Head of Mass Relationships in Wetherby

Martin House has been caring for babies, children and young people with life-limiting conditions from West, North and East Yorkshire for more than 30 years. Every year we care for more than 550 families at our hospice in Boston Spa, in hospitals and in their own homes. We also support more than 200 bereaved families each year. We have recently delivered THE BUILD, a £21.9m project to extend and completely refurbish the hospice. THE BUILD has seen the hospice create a new children’s wing, which opened last February, while work to fully refurbish and extend the existing building, with brand new facilities including a hydrotherapy pool, wellbeing suite, and education centre, is expected to be completed very shortly.

We are now looking for a dynamic, imaginative and strategic Head of Mass Relationships to lead the next chapter of our journey. This is your chance to make your mark within a bold and forward thinking organisation that is not afraid to think big. As Head of Mass Relationships, you will work with our Head of Major Relationships to lead the strategy that powers our core income, motivating thousands of supporters, developing unforgettable campaigns, and inspiring people across the region to stand with Martin House.

Responsibilities

• Lead and deliver an ambitious mass engagement strategy to drive sustainable income growth.
• Maximise all fundraising channels across Individual Giving (regular giving and lottery), Regional and Events Team and our Corporate Partners.
• Oversee innovative campaigns that raise funds and build emotional connection with our cause.
• Support and inspire a talented team of Managers, bringing out their best, developing their skills and driving high performance.
• Shape supporter journeys that feel personal and meaningful.
• Introduce new ideas, new technologies and new ways of working that keep Martin House ahead of the curve.
• Lead as a key member of the Income Generation Senior Leadership Team, helping embed positive change across the organisation.
• Ensure all activity is governed by best practice, compliance and high quality insight.

This role requires a creative strategist, a data informed thinker and a natural leader who can turn fresh ideas into measurable impact.

Qualifications

• Experience in fundraising, marketing or donor development.
• Commitment to Martin House’s values – Excellence, Respect, Integrity and Compassion.
• Confidence leading teams and driving large scale growth.
• Skill in CRM systems, supporter journeys and understanding what makes people take action.
• Ability to generate and analyse data to inform smart decisions.
• Strong communication and interpersonal skills.
• Ability to set direction, inspire others and embrace change.

Benefits

• Annual leave – eight weeks per year, including bank holidays.
• Sick pay – six months full pay and six months half pay following successful completion of probationary period.
• Recognition of NHS pension scheme for candidates who are currently in the scheme and up to 10 per cent contributory AVIVA scheme.
• Enhanced maternity and partners leave to exceed NHS entitlement.
• Health and wellbeing programme including access to free of charge Employee Assistance Programme for employees and their families.
• Accredited Menopause and Mindful employer.
• Life insurance – two times annual salary.
• Free parking at our children’s hospice in Boston Spa.

Salary £52,803.22 to £63,104.74 per annum. Starting salaries usually at the bottom of the scale.

Martin House is committed to providing care and improving services irrespective of race, ethnicity, disability, gender, religion or belief, age, marital status, or sexual orientation. Martin House is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment. Recruitment checks are undertaken in accordance with safer recruitment standards and successful applicants may be required to undertake a DBS via the Disclosure and Barring Service. Please note all applicants must already hold the legal right to work in the UK.