Job alerts Grove Road, Boston Spa, Wetherby, West Yorkshire, LS23 6TX United Kingdom
Martin House provides free specialist palliative care to babies, children and young people with complex and life-shortening conditions. Families from across West, North and East Yorkshire have access to our care 24/7, 365 days a year, including specialist doctors. Every year we care for more than 550 families, at the hospice, in hospital and in families’ own homes, as well as supporting around 200 bereaved family members.
This is an exciting opportunity to play a key role in the success of our brand-new Beverley Big Shop. Supporting the Big Shop & Donation Centre Manager, you will help create a welcoming, well‑organised and successful retail environment that generates vital income for Martin House. Working closely with a team of dedicated volunteers, you will help oversee the day‑to‑day operation of the showroom, donation centre and furniture collection service, ensuring an excellent experience for customers and donors while maximising the value of every donation received.
Responsibilities
- Supporting the day‑to‑day running of the Big Shop, showroom and donation centre.
- Leading, motivating and supporting a team of volunteers, helping them develop their skills and confidence.
- Coordinating furniture collections, deliveries and van operations.
- Processing, pricing, displaying and storing donated goods to maximise sales and income.
- Helping achieve sales and performance targets through effective stock management and merchandising.
- Delivering outstanding customer and donor experiences.
- Ensuring high standards of health and safety across the site, including the showroom, warehouse and storage areas.
- Acting as a keyholder, helping to maintain the security and smooth operation of the site.
- Promoting Gift Aid, fundraising initiatives and the wider work of Martin House within the local community.
- Driving hospice vehicles when required and support the furniture collection service.
- Taking responsibility for the showroom and furniture operation in the absence of the Manager.
Ideal Candidate
We're looking for someone who is enthusiastic, practical and passionate about making a difference. You'll enjoy working with people, thrive in a busy environment and be motivated by helping to raise the funds that support children, young people and families supported by Martin House.
- Experience working in a retail environment.
- Experience supervising, supporting or coordinating volunteers and/or staff.
- Strong organisational and communication skills.
- A full, clean driving licence with a C1
- An understanding of health and safety requirements within a retail, warehouse or customer‑facing environment.
- A commitment to providing excellent customer service.
This is a fantastic opportunity to work alongside an amazing team of volunteers and help ensure every child and young person who needs palliative care can access it.
Benefits
- Annual leave – eight weeks per year, including bank holidays
- Sick pay – six months full pay and six months half pay following successful completion of probationary period.
- Recognition of NHS pension scheme for candidates who are currently in the scheme and up to 10 per cent contributory AVIVA scheme.
- Enhanced maternity and partners leave to exceed the NHS entitlement
- Health and wellbeing programme including access to free of charge Employee Assistance Programme for employees and their families
- Accredited Menopause and Mindful employer
- Life insurance – two times annual salary
Closing
The closing date for applications is noon on 08/11/26 Interviews will take place on 12/11/26. If you have not heard from us by 08/11/26 please assume your application has been unsuccessful on this occasion.
Martin House is committed to providing care and improving services irrespective of race, ethnicity, disability, gender, religion or belief, age, marital status, or sexual orientation. Martin House is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment. Recruitment checks are undertaken in accordance with safer recruitment standards and successful applicants may be required to undertake a DBS via the Disclosure and Barring Service. Please note all applicants must already hold the legal right to work in the UK.
Salary
£25377.80 - £30328.83 per annum pro rata. Please note, starting salaries usually start at the bottom of the scale
For further information contact William Mayger by email at wmayger@martinhouse.org.uk or by telephone 07534986958.
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Big Shop Assistant in Beverley employer: Martin-House-Children
At Martin House, we pride ourselves on being an exceptional employer that values creativity and collaboration. Our supportive work culture fosters professional growth, offering opportunities for skill development in a meaningful environment dedicated to making a difference. Located in a vibrant community, we provide our team with the chance to create impactful campaigns that resonate with our mission, all while enjoying a healthy work-life balance.
