At a Glance
- Tasks: Deliver products with care and professionalism while ensuring excellent customer service.
- Company: Join Martin Brower, a leader in sustainable supply chain solutions.
- Benefits: Earn £19-£21 per hour plus weekend and bank holiday allowances.
- Other info: Opportunities for career advancement and a supportive work environment.
- Why this job: Be part of a people-first culture that values your voice and growth.
- Qualifications: Must have a Class 1 HGV licence and Drivers CPC.
The predicted salary is between 39 - 43 € per hour.
Location: Darlington
Full-time: Permanent
Salary: £19-£21 per hour plus weekend and bank holiday allowances.
We are looking for enthusiastic and dedicated individuals to join our Customer Service Driver team at our new purpose-built distribution centre in Darlington.
About Martin Brower:
Our People First Culture is dedicated to sustainability and continuous improvement. As a global leader in supply chain solutions, we support some of the world's largest restaurant chains by delivering food, beverages, and products with a focus on innovation and environmental responsibility.
Position Summary:
The Customer Service Driver plays a crucial role in our organisation by delivering products and services to customers with the highest level of professionalism and care. This position requires a commitment to excellent customer service, safe driving practices, and effective communication skills. The Customer Service Driver acts as a representative of our company, ensuring that every interaction with customers is positive and reflective of our values.
Responsibilities:
- Pre-departure vehicle checks before following the delivery schedule in a timely manner.
- Report issues to the transport office and check temperatures along the way.
- Unload the vehicle using the tail lift and get the relevant documentation signed by the restaurant.
- When returning to site, clean the inside of the vehicle and refuel the unit and fridge unit before parking up as directed before de-briefing your shift manager.
Qualifications Required Skills:
- Drivers CPC to be completed (Essential)
- Experience of working with refrigerated vehicles (Desirable)
- Understanding of EC drivers’ hours & EC working time directive regulations (Essential)
- Class 1 HGV licence (Essential)
- Previous experience (Desirable)
People-First Culture:
At Martin Brower, our employees are our greatest asset. We prioritise creating a supportive and inclusive environment where everyone's voice is heard, respected, and valued.
Opportunities for Growth:
We're committed to your long-term success. With clear paths for career advancement and development, you'll have opportunities to grow within your current role or explore new roles and responsibilities across the organisation.
Culture of Continuous Improvement:
We believe in the power of continuous improvement. You'll be empowered to innovate, experiment, and challenge the status quo as we work together to drive positive change and elevate our performance as a team.
At Martin Brower UK and Ireland, our commitment to our employees is unwavering. We believe in fostering a people-first culture where every individual is valued, supported, and empowered to succeed.
Apply Today: Take the next step in your career and join us in making a difference.
Customer Service Driver employer: Martin Brower
At Martin Brower, we pride ourselves on our People First Culture, which fosters a supportive and inclusive environment for all employees. Located in Darlington, our new purpose-built distribution centre offers competitive pay, weekend and bank holiday allowances, and ample opportunities for career growth within a global leader in supply chain solutions. Join us to be part of a team that values innovation, sustainability, and continuous improvement, ensuring every employee feels valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Driver
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Martin Brower. Understand their values, especially their People First Culture, and think about how you can align your experiences with their mission. This will show them you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and driving. Think about specific examples from your past that demonstrate your skills in these areas. We want you to shine!
✨Tip Number 3
Dress the part! Even though you’re applying for a driving position, showing up in smart attire can make a great first impression. It shows you take the opportunity seriously and respect the company’s culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Customer Service Driver
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to represent our company with professionalism.
Tailor Your CV:Make sure your CV highlights relevant experience, especially if you've worked with refrigerated vehicles or have a Class 1 HGV licence. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your qualifications and experiences effectively without any fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Martin Brower
✨Know the Company Culture
Before your interview, take some time to research Martin Brower's People First Culture. Understand their commitment to sustainability and continuous improvement. This will help you align your answers with their values and show that you're genuinely interested in being part of their team.
✨Demonstrate Customer Service Skills
As a Customer Service Driver, you'll be the face of the company. Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer, as this will highlight your dedication to their values.
✨Showcase Your Driving Experience
Make sure to discuss your experience with refrigerated vehicles and your understanding of EC drivers’ hours. If you have your Class 1 HGV licence, mention it confidently. This is crucial for the role, so be ready to talk about any relevant experiences that demonstrate your technical competencies.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about opportunities for growth within the company or how they implement their culture of continuous improvement. This shows that you're not just looking for a job, but are genuinely interested in your future with them.
