Job Title: Customer Service Driver - Nights
Location: Darlington
Employment Type: Full-time, Permanent – 4 on 4 off, nights
Salary: £21.79 per hour plus weekend/bank holiday allowances
Position Summary
The Customer Service Driver plays a crucial role in our organisation by delivering products and services to customers with the highest level of professionalism and care. This position requires a commitment to excellent customer service, safe driving practices, and effective communication skills. The Customer Service Driver acts as a representative of our company, ensuring that every interaction with customers is positive and reflective of our values.
Key Responsibilities
PRIOR TO DEPARTING DEPOT
- All vehicles must be checked for defects and reported to the transport office for repair.
- Goods must be checked to be correct and secure.
DURING JOURNEY
- The delivery schedule must be followed, with arrival and departure times logged on PDA.
- Ensure that the Transport Office is informed of any problems such as delays, breakdowns or delivery problems.
- Delivery procedures set by MBUK to be carried out, e.g. checking of P.O.D. goods, temperature probing of goods, completing PDA process.
- Every delivery must be signed by the relevant restaurant Manager.
ON COMPLETION OF JOURNEY
- Clean the inside of vehicle.
- Refuel the unit and fridge unit.
- Park vehicle as directed by Shunter.
- Be debriefed about journey by Transport Office.
Other Duties
- To complete any other duties as required by Management.
- Carry out driver’s duties with due regard to legislation in respect of LGV drivers, download your digital tachographs at the start and end of every shift for analysis by the Company.
- To always follow the company's Safe Working Procedures.
- Collections and deliveries for various customers at different locations around the country.
- Dealing with ambient, chilled, and frozen products.
- Checking products and carrying out the necessary paperwork.
Qualifications
- Level 2 (or equivalent) English and Maths (Essential)
- Drivers CPC to be completed (Essential)
- Good level of computer literacy (Essential)
- Knowledge of vehicle and refrigeration system (Essential)
- Understanding of EC drivers’ hours & EC working time directive regulations (Essential)
- Experience of working with refrigerated vehicles (Desirable)
- Understanding of driving legislation governing the use of tachographs and working hours.
- Calm under pressure.
Customer Service Driver - Nights employer: Martin Brower UK and Ireland
At Martin Brower UK and Ireland, we pride ourselves on being an excellent employer, offering a supportive work culture in Basingstoke that prioritises safety and compliance. Our team members benefit from ongoing training and development opportunities, ensuring personal and professional growth while contributing to a vital aspect of our operations. Join us to be part of a dedicated team that values your contributions and fosters a rewarding work environment.
Contact Details:
Martin Brower UK and Ireland Recruitment Team
