At a Glance
- Tasks: Deliver products with professionalism and care while ensuring customer satisfaction.
- Company: Join Martin Brower, a global leader in sustainable supply chain solutions.
- Benefits: Earn £19-£21 per hour plus weekend and bank holiday allowances.
- Other info: Enjoy opportunities for career advancement and a culture of continuous improvement.
- Why this job: Be part of a People First culture that values your voice and growth.
- Qualifications: Must have a Class 1 HGV licence and Drivers CPC.
The predicted salary is between 39520 - 43680 € per year.
We are looking for enthusiastic and dedicated individuals to join our Customer Service Driver team at our new purpose-built distribution centre in Darlington.
About Martin Brower
Our People First Culture is dedicated to sustainability and continuous improvement. As a global leader in supply chain solutions, we support some of the world's largest restaurant chains by delivering food, beverages, and products with a focus on innovation and environmental responsibility.
Position Summary
The Customer Service Driver plays a crucial role in our organisation by delivering products and services to customers with the highest level of professionalism and care. This position requires a commitment to excellent customer service, safe driving practices, and effective communication skills. The Customer Service Driver acts as a representative of our company, ensuring that every interaction with customers is positive and reflective of our values.
Responsibilities
- Pre-departure vehicle checks before following the delivery schedule in a timely manner.
- Report issues to the transport office and check temperatures along the way.
- Unload the vehicle using the tail lift and get the relevant documentation signed by the restaurant.
- Clean the inside of the vehicle and refuel the unit and fridge unit before parking up as directed before de-briefing your shift manager.
Qualifications
- Drivers CPC to be completed (Essential)
- Experience of working with refrigerated vehicles (desirable)
- Understanding of EC drivers’ hours & EC working time directive regulations (Essential)
- Class 1 HGV licence (Essential)
- Previous experience (desirable)
People-First Culture
At Martin Brower, our employees are our greatest asset. We prioritise creating a supportive and inclusive environment where everyone's voice is heard, respected, and valued.
Opportunities for Growth
We're committed to your long-term success. With clear paths for career advancement and development, you'll have opportunities to grow within your current role or explore new roles and responsibilities across the organisation.
Culture of Continuous Improvement
We believe in the power of continuous improvement. You'll be empowered to innovate, experiment, and challenge the status quo as we work together to drive positive change and elevate our performance as a team.
Apply Today
Take the next step in your career and join us in making a difference.
Customer Service Driver employer: Martin Brower UK and Ireland
At Martin Brower, we pride ourselves on our People First Culture, fostering a supportive and inclusive environment that values every employee's contribution. Located in Darlington, our new purpose-built distribution centre offers competitive pay, weekend and bank holiday allowances, and ample opportunities for career growth within a global leader in supply chain solutions. Join us to be part of a team that prioritises innovation, sustainability, and continuous improvement, ensuring that your work is both meaningful and rewarding.
Contact Detail:
Martin Brower UK and Ireland Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Driver
✨Tip Number 1
Get to know the company culture! Before your interview, check out Martin Brower's values and mission. This way, you can show how your own values align with theirs, making you a more attractive candidate.
✨Tip Number 2
Practice your delivery skills! Since you'll be representing the company, think about how you can demonstrate excellent customer service during your interview. Role-play scenarios where you handle customer queries or issues effectively.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. This can give you insider info about the role and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the team at Martin Brower.
We think you need these skills to ace Customer Service Driver
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through. We want to see that you're excited about the role and ready to represent our company with professionalism and care.
Tailor Your CV:Make sure your CV highlights relevant experience, especially if you've worked with refrigerated vehicles or have a Class 1 HGV licence. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences effectively without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Martin Brower UK and Ireland
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Driver. Familiarise yourself with the responsibilities, like vehicle checks and customer interactions. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about delivering excellent customer service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you handle difficult situations and ensure every interaction is positive.
✨Safety First!
Highlight your commitment to safe driving practices. Brush up on EC drivers’ hours and working time regulations, as these are essential for the role. Being knowledgeable about safety not only shows your professionalism but also aligns with the company's values.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about the company culture, opportunities for growth, or how they implement their People-First Culture. It shows you're engaged and serious about joining their team.
