At a Glance
- Tasks: Manage customer accounts and support contract activities across EMEA.
- Company: Join Martin-Baker, the leading manufacturer of life-saving ejection seats.
- Benefits: Enjoy a competitive salary, 25 days holiday, and a personalised training plan.
- Why this job: Make a real impact by contributing to saving lives in the defence sector.
- Qualifications: Degree in business, law, engineering, or related field; strong communication skills.
- Other info: Dynamic team environment with excellent growth opportunities and a midday finish on Fridays.
The predicted salary is between 36000 - 60000 £ per year.
Martin-Baker is the world's leading manufacturer of ejection and crashworthy seats, saving over 7,805 lives to date. We combine cutting-edge engineering with a clear mission protecting aircrew around the world. We are now recruiting Commercial Officers to join our established Commercial team at our Denham site.
The Role
As a Commercial Officer, you will be responsible for the effective commercial management of allocated customer accounts for the Europe, Middle East and Africa (EMEA) region. You'll support both pre- and post-contract activities, working closely with customers, internal stakeholders, and senior commercial colleagues. This is a varied role covering bids, contracts, customer relationships, and commercial administration, offering excellent exposure to international defence contracting.
Key Responsibilities
- Build and maintain strong, professional customer relationships, acting as the main point of contact for commercial queries
- Prepare routine bids, quotations, and proposals (competitive and sole-source) in line with company procedures
- Support major bids as part of cross-functional proposal teams
- Manage contract administration, including invoicing, reporting, and amendments
- Enter and maintain accurate commercial data within SAP
- Monitor and manage customer debt in line with company policy
- Negotiate contracts, changes, and terms within delegated authority levels
- Ensure customer requirements are clearly communicated to internal stakeholders
- Identify and support new business opportunities through strong customer understanding
- Represent Martin-Baker internally and externally, including potential travel within the UK and overseas
About You
We're looking for energetic, enthusiastic, and driven individuals with strong communication skills and an interest in negotiation, contracts, and relationship management.
Essential:
- Familiarity with contracts, procurement, or bid management concepts
- Experience using SAP or other MRP systems
- Strong Microsoft Office skills, particularly Excel
- Strong numerical and analytical skills
- Confident written and verbal communication skills
- Commercial awareness and attention to detail
- Ability to build effective working relationships
- Organised, adaptable, and eager to learn
- Degree (or equivalent) in business, law, engineering, economics, or a related subject
Benefits
- 9% non-contributory pension
- Midday finish on Fridays
- 4x salary Life Assurance
- Personalised training & development plan
- Healthcare Cash Plan
- 25 days holiday + bank holidays
- Option to purchase additional annual leave
- Cycle to Work & nursery benefits
- Discounts via the Martin-Baker platform
Your Interview Journey
- Initial Telephone interview - a detailed conversation with your Recruitment Business Partner to understand your background and motivation for joining Martin-Baker.
- First Stage Interview (Microsoft Teams) - a structured discussion with the Hiring Manager to explore your work experience and provide insight into Martin-Baker's operations and the specifics of the role. Candidates will complete online numerical and verbal reasoning tests.
- Final Stage Interview (Face to Face)
Why Join Us?
At Martin-Baker, your work directly contributes to saving lives. You'll join a collaborative, innovative team with real opportunities to grow and make an impact. This role is subject to UK Government BPSS security clearance. Applicants must have the existing right to work in the UK and be currently residing in the UK.
Commercial Officer - EMEA in Uxbridge employer: Martin Baker
Contact Detail:
Martin Baker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Officer - EMEA in Uxbridge
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Commercial Officer role.
✨Tip Number 2
Prepare for those interviews! Research Martin-Baker and understand their mission. We want you to show your enthusiasm for saving lives through innovative engineering. Practice common interview questions and think about how your skills fit into their needs.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds. We recommend mentioning something specific from your conversation to make it personal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and eager to join our team at Martin-Baker.
We think you need these skills to ace Commercial Officer - EMEA in Uxbridge
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Commercial Officer role. Highlight your experience with contracts, procurement, and any relevant skills that match what we're looking for. This shows us you're genuinely interested in the position!
Show Off Your Communication Skills: Since strong communication is key for this role, use your application to demonstrate your written skills. Keep it clear, concise, and professional. We want to see how you can effectively convey information, just like you would with our customers.
Highlight Relevant Experience: Don’t forget to mention any experience you have with SAP or MRP systems, as well as your proficiency in Microsoft Office, especially Excel. These are essential tools for the job, and we’d love to see how you’ve used them in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Martin-Baker and what we stand for!
How to prepare for a job interview at Martin Baker
✨Know Your Stuff
Before the interview, make sure you thoroughly understand Martin-Baker's mission and products. Familiarise yourself with their ejection and crashworthy seats, as well as the specifics of the EMEA market. This will help you demonstrate your genuine interest and knowledge during the conversation.
✨Showcase Your Skills
Highlight your experience with contracts, procurement, and bid management. Be ready to discuss how you've used SAP or similar systems in previous roles. Prepare examples that showcase your strong numerical and analytical skills, especially when it comes to managing customer accounts and contract administration.
✨Build Rapport
Since this role involves maintaining strong customer relationships, practice your communication skills. Think about how you can connect with the interviewers on a personal level. Show enthusiasm and energy, and be prepared to discuss how you would approach building relationships with clients in the EMEA region.
✨Prepare for the Tests
Don't forget about the online numerical and verbal reasoning tests! Brush up on your skills in these areas beforehand. There are plenty of resources available online to help you practice, so take advantage of them to ensure you're confident and ready to ace these assessments.