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For Companies At a Glance
- Tasks: Manage customer accounts and support bids, contracts, and relationships in the EMEA region.
- Company: Join Martin-Baker, the world leader in ejection and crashworthy seats.
- Benefits: Enjoy a competitive salary, pension, healthcare, and a personalised training plan.
- Why this job: Make a real impact in international defence contracting while building strong customer relationships.
- Qualifications: Degree in business, law, engineering, or related field; strong communication and analytical skills.
- Other info: Dynamic role with opportunities for travel and career growth.
The predicted salary is between 36000 - 60000 £ per year.
Martin-Baker is the world's leading manufacturer of ejection and crashworthy seats, saving over 7,805 lives to date. We combine cutting-edge engineering with a clear mission of protecting aircrew around the world. We are now recruiting Commercial Officers to join our established Commercial team at our Denham site.
The Role
As a Commercial Officer, you will be responsible for the effective commercial management of allocated customer accounts for the Europe, Middle East and Africa (EMEA) region. You'll support both pre- and post-contract activities, working closely with customers, internal stakeholders, and senior commercial colleagues. This is a varied role covering bids, contracts, customer relationships, and commercial administration, offering excellent exposure to international defence contracting.
Key Responsibilities
- Build and maintain strong, professional customer relationships, acting as the main point of contact for commercial queries
- Prepare routine bids, quotations, and proposals (competitive and sole-source) in line with company procedures
- Support major bids as part of cross-functional proposal teams
- Manage contract administration, including invoicing, reporting, and amendments
- Enter and maintain accurate commercial data within SAP
- Monitor and manage customer debt in line with company policy
- Negotiate contracts, changes, and terms within delegated authority levels
- Ensure customer requirements are clearly communicated to internal stakeholders
- Identify and support new business opportunities through strong customer understanding
- Represent Martin-Baker internally and externally, including potential travel within the UK and overseas
About You
We're looking for energetic, enthusiastic, and driven individuals with strong communication skills and an interest in negotiation, contracts, and relationship management.
Essential:
- Familiarity with contracts, procurement, or bid management concepts
- Experience using SAP or other MRP systems
- Strong Microsoft Office skills, particularly Excel
- Strong numerical and analytical skills
- Confident written and verbal communication skills
- Commercial awareness and attention to detail
- Ability to build effective working relationships
- Organised, adaptable, and eager to learn
- Degree (or equivalent) in business, law, engineering, economics, or a related subject
Benefits
- 9% non-contributory pension (18+)
- Midday finish on Fridays
- 4x salary Life Assurance (18+)
- Personalised training & development plan
- Healthcare Cash Plan
- 25 days holiday +
Commercial Officer - EMEA in London employer: Martin Baker
Contact Detail:
Martin Baker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Officer - EMEA in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Martin-Baker on LinkedIn or through industry events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company’s recent projects and achievements. Show us that you’re genuinely interested in what we do and how you can contribute to our mission.
✨Tip Number 3
Practice your negotiation skills! Since the role involves contracts and customer relationships, being able to demonstrate your ability to negotiate effectively will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team.
We think you need these skills to ace Commercial Officer - EMEA in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Commercial Officer role. Highlight your familiarity with contracts, procurement, and any relevant experience with SAP or MRP systems. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our mission at Martin-Baker. Don’t forget to mention your strong communication skills and enthusiasm for negotiation.
Showcase Your Achievements: When detailing your past experiences, focus on specific achievements that demonstrate your commercial awareness and attention to detail. We love numbers, so if you’ve improved processes or saved costs, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at Martin-Baker!
How to prepare for a job interview at Martin Baker
✨Know Your Stuff
Before the interview, make sure you thoroughly understand Martin-Baker's products and their impact on safety in aviation. Familiarise yourself with the EMEA market and any recent developments in defence contracting. This knowledge will help you engage confidently with your interviewers.
✨Showcase Your Skills
Highlight your experience with contracts, procurement, and bid management during the interview. Be ready to discuss specific examples where you've successfully managed customer relationships or negotiated terms. This will demonstrate your capability to handle the responsibilities of a Commercial Officer.
✨Be a Team Player
Since the role involves working closely with cross-functional teams, emphasise your ability to collaborate effectively. Share instances where you've worked with different departments to achieve a common goal, showcasing your communication skills and adaptability.
✨Ask Smart Questions
Prepare thoughtful questions about the company's future projects, challenges in the EMEA region, or how they measure success in the Commercial team. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
