At a Glance
- Tasks: Manage customer accounts and support bids, contracts, and relationships in the EMEA region.
- Company: Join Martin-Baker, the leading manufacturer of life-saving ejection seats.
- Benefits: Enjoy a competitive salary, pension, healthcare plan, and 25 days holiday.
- Why this job: Make a real impact by contributing to saving lives through innovative engineering.
- Qualifications: Degree in business, law, engineering, or related field; strong communication and analytical skills.
- Other info: Dynamic team environment with opportunities for personal growth and international exposure.
The predicted salary is between 36000 - 60000 £ per year.
Location: Denham
Martin-Baker is the world's leading manufacturer of ejection and crashworthy seats, saving over 7,805 lives to date. We combine cutting-edge engineering with a clear mission protecting aircrew around the world.
We are now recruiting Commercial Officers to join our established Commercial team at our Denham site.
The Role
As a Commercial Officer, you will be responsible for the effective commercial management of allocated customer accounts for the Europe, Middle East and Africa (EMEA) region. You'll support both pre- and post-contract activities, working closely with customers, internal stakeholders, and senior commercial colleagues. This is a varied role covering bids, contracts, customer relationships, and commercial administration, offering excellent exposure to international defence contracting.
Key Responsibilities
- Build and maintain strong, professional customer relationships, acting as the main point of contact for commercial queries
- Prepare routine bids, quotations, and proposals (competitive and sole-source) in line with company procedures
- Support major bids as part of cross-functional proposal teams
- Manage contract administration, including invoicing, reporting, and amendments
- Enter and maintain accurate commercial data within SAP
- Monitor and manage customer debt in line with company policy
- Negotiate contracts, changes, and terms within delegated authority levels
- Ensure customer requirements are clearly communicated to internal stakeholders
- Identify and support new business opportunities through strong customer understanding
- Represent Martin-Baker internally and externally, including potential travel within the UK and overseas
About You
We're looking for energetic, enthusiastic, and driven individuals with strong communication skills and an interest in negotiation, contracts, and relationship management.
Essential:
- Familiarity with contracts, procurement, or bid management concepts
- Experience using SAP or other MRP systems
- Strong Microsoft Office skills, particularly Excel
- Strong numerical and analytical skills
- Confident written and verbal communication skills
- Commercial awareness and attention to detail
- Ability to build effective working relationships
- Organised, adaptable, and eager to learn
- Degree (or equivalent) in business, law, engineering, economics, or a related subject
Benefits
- 9% non-contributory pension (18+)
- Midday finish on Fridays
- 4x salary Life Assurance (18+)
- Personalised training & development plan
- Healthcare Cash Plan
- 25 days holiday + bank holidays
- Option to purchase additional annual leave
- Cycle to Work & nursery benefits
- Discounts via the Martin-Baker+ platform
Your Interview Journey
- Initial Telephone interview - a detailed conversation with your Recruitment Business Partner to understand your background and motivation for joining Martin-Baker.
- First Stage Interview (Microsoft Teams) - a structured discussion with the Hiring Manager to explore your work experience and provide insight into Martin-Baker's operations and the specifics of the role. Candidates will complete online numerical and verbal reasoning tests.
- Final Stage Interview (Face to Face)
Why Join Us?
At Martin-Baker, your work directly contributes to saving lives. You'll join a collaborative, innovative team with real opportunities to grow and make an impact.
This role is subject to UK Government BPSS security clearance. Applicants must have the existing right to work in the UK and be currently residing in the UK.
Commercial Officer - EMEA employer: Martin Baker
Contact Detail:
Martin Baker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Officer - EMEA
✨Tip Number 1
Get to know the company inside out! Research Martin-Baker's mission, values, and recent projects. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to referrals.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to commercial management and negotiation. Mock interviews with friends can boost your confidence and help you articulate your skills.
✨Tip Number 4
Don’t forget to follow up! After your interviews, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind.
We think you need these skills to ace Commercial Officer - EMEA
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Commercial Officer role. Highlight your experience with contracts, procurement, and any relevant skills that match what we're looking for. This shows us you're genuinely interested in the position!
Show Off Your Communication Skills: Since strong communication is key for this role, use your application to demonstrate your written skills. Keep it clear, concise, and professional. We want to see how you can effectively convey information, just like you would with our customers.
Highlight Relevant Experience: Don’t forget to mention any experience you have with SAP or MRP systems, as well as your proficiency in Microsoft Office, especially Excel. These are essential for the role, and we want to know how you've used them in past positions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at Martin Baker
✨Know Your Stuff
Before the interview, make sure you thoroughly understand Martin-Baker's mission and products. Familiarise yourself with their ejection and crashworthy seats, as well as the specifics of the EMEA market. This will help you demonstrate your genuine interest and knowledge during the conversation.
✨Showcase Your Skills
Prepare to discuss your experience with contracts, procurement, and bid management. Be ready to provide examples of how you've successfully managed customer relationships or negotiated contracts in the past. Highlight your familiarity with SAP and Microsoft Office, especially Excel, as these are crucial for the role.
✨Practice Makes Perfect
Since there will be numerical and verbal reasoning tests, practice these types of questions beforehand. There are plenty of online resources available that can help you sharpen your skills. Being well-prepared will boost your confidence and help you perform better during the assessments.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role, team dynamics, or company culture. This shows your enthusiasm and helps you gauge if Martin-Baker is the right fit for you. Plus, it’s a great way to engage with the interviewer and leave a lasting impression.