At a Glance
- Tasks: Manage customer accounts and support bids, contracts, and relationships in a global context.
- Company: Join Martin-Baker, the world leader in ejection and crashworthy seats, saving lives globally.
- Benefits: Enjoy a competitive salary, pension, healthcare plan, and 25 days holiday plus bank holidays.
- Why this job: Make a real impact by contributing to life-saving technology in a collaborative environment.
- Qualifications: Degree in business, law, engineering, or related field; strong communication and analytical skills.
- Other info: Dynamic role with opportunities for personal development and international exposure.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Location: Denham
Martin-Baker is the world's leading manufacturer of ejection and crashworthy seats, saving over 7,805 lives to date. We combine cutting-edge engineering with a clear mission protecting aircrew around the world. We are now recruiting a Commercial Officer to join our established Commercial team at our Denham site.
Responsibilities
The Role
As a Commercial Officer, you will be responsible for the effective commercial management of allocated customer accounts for the Crashworthy Business Division on a global basis. You will support both pre and post-contract activities, working closely with customers, internal stakeholders, and senior commercial colleagues. This is a varied role covering bids, contracts, customer relationships, and commercial administration, offering excellent exposure to international defence contracting.
Key Responsibilities
- Build and maintain strong, professional customer relationships, acting as the main point of contact for commercial queries
- Prepare routine bids, quotations, and proposals (competitive and sole-source) in line with company procedures
- Support major bids as part of cross-functional proposal teams
- Manage contract administration, including invoicing, reporting, and amendments
- Enter and maintain accurate commercial data within SAP
- Monitor and manage customer debt in line with company policy
- Negotiate contracts, changes, and terms within delegated authority levels
- Ensure customer requirements are clearly communicated to internal stakeholders
- Identify and support new business opportunities through strong customer understanding
- Represent Martin-Baker internally and externally, including potential travel within the UK and overseas
About You
We’re looking for energetic, enthusiastic, and driven individuals with strong communication skills and an interest in negotiation, contracts, and relationship management.
Essential:
- Familiarity with contracts, procurement, or bid management concepts
- Experience using SAP or other MRP systems
- Strong Microsoft Office skills, particularly Excel; strong numerical and analytical skills
- Confident written and verbal communication skills
- Commercial awareness and attention to detail
- Ability to build effective working relationships
- Organised, adaptable, and eager to learn
- Degree (or equivalent) in business, law, engineering, economics, or a related subject
Benefits
- 9% non-contributory pension (18+)
- Midday finish on Fridays
- 4x salary Life Assurance (18+)
- Personalised training & development plan
- Healthcare Cash Plan
- 25 days holiday + bank holidays
- Option to purchase additional annual leave
- Cycle to Work & nursery benefits
- Discounts via the Martin-Baker+ platform
Your Interview Journey
- Initial Telephone interview - a detailed conversation with your Recruitment Business Partner to understand your background and motivation for joining Martin-Baker.
- First Stage Interview (Microsoft Teams) - a structured discussion with the Hiring Manager to explore your work experience and provide insight into Martin-Baker’s operations and the specifics of the role. Candidates will complete online numerical and verbal reasoning tests.
- Final Stage Interview (Face to Face).
Why Join Us?
At Martin-Baker, your work directly contributes to saving lives. You’ll join a collaborative, innovative team with real opportunities to grow and make an impact.
This role is subject to UK Government BPSS security clearance. Applicants must have the existing right to work in the UK and be currently residing in the UK.
Commercial Officer (Crashworthy Business Division) employer: Martin Baker
Contact Detail:
Martin Baker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Officer (Crashworthy Business Division)
✨Tip Number 1
Network like a pro! Reach out to current employees at Martin-Baker on LinkedIn or through industry events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for your interviews by researching the company’s recent projects and values. Show us that you’re not just interested in the role, but also in how you can contribute to saving lives with our innovative solutions.
✨Tip Number 3
Practice your negotiation skills! Since the role involves contract management, being able to demonstrate your ability to negotiate effectively during interviews will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team.
We think you need these skills to ace Commercial Officer (Crashworthy Business Division)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Commercial Officer role. Highlight your experience with contracts, procurement, and any relevant skills that match what we're looking for. This shows us you’re genuinely interested in the position!
Show Off Your Communication Skills: Since strong communication is key for this role, don’t shy away from showcasing your written and verbal skills. Use clear, concise language in your application and provide examples of how you've effectively communicated in past roles.
Be Detail-Oriented: Attention to detail is crucial in commercial management. Make sure your application is free from typos and errors. Double-check your documents before submitting them to demonstrate your organisational skills and professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it gives you a chance to explore more about our company and culture!
How to prepare for a job interview at Martin Baker
✨Know Your Stuff
Before the interview, make sure you understand the basics of commercial management, especially in the context of contracts and bids. Brush up on your knowledge of SAP and MRP systems, as well as any relevant experience you have with procurement or bid management concepts.
✨Showcase Your Communication Skills
As a Commercial Officer, strong communication is key. Prepare to discuss how you've built and maintained professional relationships in the past. Think of specific examples where your communication skills made a difference, whether in negotiations or managing customer queries.
✨Be Ready for Numbers
Since the role involves numerical and analytical skills, practice some basic numerical reasoning questions beforehand. Familiarise yourself with Excel functions that might be relevant to the job, as you may be asked about your proficiency during the interview.
✨Demonstrate Your Enthusiasm
Martin-Baker values energetic and driven individuals. During your interview, express your passion for the role and the company's mission of saving lives. Share why you're excited about the opportunity to work in the Crashworthy Business Division and how you can contribute to their success.