At a Glance
- Tasks: Manage customer accounts and support bids, contracts, and relationships in the defence sector.
- Company: Join Martin-Baker, the leading manufacturer of life-saving ejection seats.
- Benefits: Enjoy a competitive salary, 25 days holiday, and a non-contributory pension.
- Other info: Collaborative environment with excellent growth opportunities and a midday finish on Fridays.
- Why this job: Make a real impact by contributing to saving lives through innovative engineering.
- Qualifications: Degree in business, law, engineering, or related field; strong communication and analytical skills.
The predicted salary is between 36000 - 60000 £ per year.
Martin-Baker is the world’s leading manufacturer of ejection and crashworthy seats, saving over 7,805 lives to date. We combine cutting‑edge engineering with a clear mission protecting aircrew around the world.
The Role
As a Commercial Officer you will be responsible for the effective commercial management of allocated customer accounts, primarily across the Americas region (Canada, USA, Central and South America). You’ll support both pre‑ and post‑contract activities, working closely with customers, internal stakeholders and senior commercial colleagues. This is a varied role covering bids, contracts, customer relationships and commercial administration, offering excellent exposure to international defence contracting.
Key Responsibilities:
- Build and maintain strong, professional customer relationships, acting as the main point of contact for commercial queries
- Prepare routine bids, quotations and proposals (competitive and sole‑source) in line with company procedures
- Support major bids as part of cross‑functional proposal teams
- Manage contract administration, including invoicing, reporting and amendments
- Enter and maintain accurate commercial data within SAP
- Monitor and manage customer debt in line with company policy
- Negotiate contracts, changes and terms within delegated authority levels
- Ensure customer requirements are clearly communicated to internal stakeholders
- Identify and support new business opportunities through strong customer understanding
- Represent Martin‑Baker internally and externally, including potential travel within the UK and overseas
About You:
- Familiarity with contracts, procurement or bid management concepts
- Experience using SAP or other MRP systems
- Strong Microsoft Office skills, particularly Excel, and strong numerical and analytical skills
- Confident written and verbal communication skills
- Commercial awareness and attention to detail
- Ability to build effective working relationships
- Organised, adaptable and eager to learn
- Degree (or equivalent) in business, law, engineering, economics or a related subject
9% non‑contributory pension (18+), Midday finish on Fridays, 4x salary Life Assurance (18+), Personalised training & development plan, 25 days holiday + bank holidays, Option to purchase additional annual leave, Cycle to Work & nursery benefits, Discounts via the Martin‑Baker+ platform.
Your Interview Journey:
- Initial Telephone interview – a detailed conversation with your Recruitment Business Partner to understand your background and motivation for joining Martin‑Baker.
- First Stage Interview (Microsoft Teams) – A structured discussion with the Hiring Manager to explore your work experience and provide insight into Martin‑Baker’s operations and the specifics of the role. Candidates will complete online numerical and verbal reasoning tests.
- Final Stage Interview (Face‑to‑Face)
Why Join Us?
At Martin‑Baker your work directly contributes to saving lives. You’ll join a collaborative, innovative team with real opportunities to grow and make an impact. This role is subject to UK Government BPSS security clearance. Applicants must have the existing right to work in the UK and be currently residing in the UK.
Seniority Level: Mid‑Senior level
Employment type: Full‑time
Job function: Consulting, Customer Service and Administrative
Commercial Officer in Denham employer: Martin-Baker Aircraft Co Ltd
At Martin-Baker, we pride ourselves on being a leading employer in the defence sector, where your contributions directly save lives. Our collaborative and innovative work culture fosters personal and professional growth, supported by tailored training programmes and a range of benefits including a generous pension scheme, life assurance, and flexible holiday options. Located in the UK, we offer a unique opportunity to engage with international clients while working in a dynamic environment that values your input and development.
Contact Details:
Martin-Baker Aircraft Co Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Officer in Denham
✨Tip Number 1
Get to know the company inside out! Research Martin-Baker's mission, values, and recent projects. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to referrals.
✨Tip Number 3
Prepare for those interviews! Practice common questions related to commercial management and be ready to discuss your experience with contracts and bids. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Martin-Baker.
We think you need these skills to ace Commercial Officer in Denham
Some tips for your application 🫡
Know Your Audience:Before you start writing, take a moment to understand who you're addressing. Research Martin-Baker and their mission. Tailor your application to reflect how your skills align with their goal of saving lives through innovative engineering.
Showcase Relevant Experience:Highlight your experience in commercial management, contracts, or bid management. Use specific examples that demonstrate your ability to build relationships and manage customer accounts effectively, especially in the Americas region.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. Make sure your key achievements and skills stand out, so they’re easy for the hiring team to spot at a glance.
Apply Through Our Website:We encourage you to submit your application directly through our website. This ensures your application is received promptly and allows us to track your progress easily. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Martin-Baker Aircraft Co Ltd
✨Know Your Stuff
Before the interview, make sure you understand Martin-Baker's mission and products. Familiarise yourself with their ejection and crashworthy seats, and be ready to discuss how your skills in commercial management can contribute to their goals.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your familiarity with contracts, procurement, and bid management. Highlight any experience you have with SAP or similar systems, as well as your analytical skills using Excel.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Show your confidence in communication and your ability to maintain strong customer relationships. Remember, they want to see how you can fit into their collaborative team.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company. Inquire about their approach to managing customer accounts or how they support new business opportunities. This shows your genuine interest and helps you assess if it's the right fit for you.
