Import Forwarding Manager in Ipswich

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An established leader in the UK and European commodities and ingredients sector is seeking a highly organised and knowledgeable Import Forwarding Manager to oversee global inbound shipments. This is a fantastic opportunity to join a well-respected, high-performing team within a major supplier to the pet and animal feed industry, offering genuine career progression in a growing business.

About the Company

This fast-growing organisation operates across international markets and is a key manufacturer within its sector, with facilities in the UK. The company offers a dynamic and supportive environment where operational excellence and customer satisfaction are paramount. You’ll be part of a forward-thinking logistics function with the chance to make a real impact from day one.

Key Responsibilities

• Coordinate international shipments (containers and bulk vessels) with overseas partners and logistics providers.
• Ensure end-to-end management of shipping logistics, including timely dispatch, documentation, and delivery.
• Prepare and manage essential documentation: bills of lading, commercial invoices, packing lists, and customs declarations.
• Oversee customs compliance and international trade regulations.
• Track and monitor shipments, providing proactive updates to clients and internal stakeholders.
• Liaise with customs agents, port authorities, and freight carriers to facilitate efficient clearance and handling.
• Negotiate service contracts and freight rates with carriers and forwarders.
• Address and resolve any shipment delays, damages, or discrepancies.
• Deliver accurate quotes and freight solutions tailored to customer needs.
• Maintain logistics databases and ensure accurate shipment records.

What You’ll Need

• Proven experience in freight forwarding, import logistics, or customs clearance.
• Solid understanding of international shipping regulations and documentation processes.
• Hands-on knowledge of customs procedures and compliance standards.
• Familiarity with ERP or logistics systems (e.g., Sage, Microsoft Dynamics).
• Strong multitasking, organisational, and time management skills.
• Confident communicator with strong relationship-building abilities.

Preferred:

• Knowledge of Incoterms and trade compliance.
• Industry certifications (IATA, FIATA, CILT, or similar).
• Additional language skills relevant to international trade (optional but beneficial).
• Primarily office-based, with occasional travel to ports, warehouses, or client locations.
• Some flexibility may be required for out-of-hours availability depending on global shipment schedules.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Maritime Transportation

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