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For Companies At a Glance
- Tasks: Provide 3rd line support and troubleshoot applications in a dynamic IT environment.
- Company: Join MVH Europe, a leading veterinary care provider dedicated to pets' wellbeing.
- Benefits: Enjoy a competitive salary, wellbeing programs, and a supportive work culture.
- Other info: Flexible hybrid working with opportunities for professional growth.
- Why this job: Make a real impact on pet care while developing your tech skills.
- Qualifications: Experience in application support and strong knowledge of Microsoft Azure required.
The predicted salary is between 40000 - 50000 £ per year.
9-Month Fixed Term Contract
Location: Shirley Office 2 days a week (with occasional travel)
About MVH Europe
Mars Veterinary Health (MVH) Europe is a family of leading veterinary care providers committed to creating a better world for pets. Our network includes trusted brands such as AniCura and Linnaeus, operating over 500 animal hospitals and clinics across 18 European countries. Together, our teams deliver high-quality, modern veterinary care for companion animals, ensuring peace of mind for pet owners through excellent access and patient safety.
The Role
As an Applications Engineer within our IT team, you will be instrumental in maintaining the stability, scalability, and performance of our technology estate. You’ll deliver 3rd line support across applications and systems, while also contributing to cross-functional projects that shape our digital future.
Key Responsibilities
- Triage, troubleshoot, and resolve application, data, and platform issues
- Provide 3rd line support across a wide range of business systems
- Configure, build, test, and implement application-based solutions
- Collaborate with cross-functional teams to deliver technical solutions aligned to business needs
- Develop and maintain integrations across systems and environments
- Implement process automation using SaaS and low-code tools
- Support Azure services, including event management, permissions, storage, and integrations
- Work with automation and data tools such as PowerShell, SQL, Azure Data Factory, and Logic Apps
- Troubleshoot and support both commercial off the shelf (COTS) and bespoke applications
- Maintain clear documentation for systems, processes, and best practices
- Identify opportunities for system optimisation and continuous improvement
- Partner with wider teams to support shared services and investigations
About You
Essential Experience & Knowledge
- 4+ years in a Service Desk or technical support environment
- 2+ years in 2nd/3rd line application support (COTS and bespoke systems)
- Hands‑on experience with application development or SaaS configuration
- Strong knowledge of Microsoft Azure (Logic Apps, Data Factory, Azure Portal)
- Proficiency in PowerShell scripting
- Experience with SQL and data integration processes
- Familiarity with Agile methodologies
Desirable
- Exposure to DevOps practices (CI/CD pipelines)
- Experience in digital transformation initiatives
- Knowledge of Python, JavaScript, or other scripting languages
- Aware of cybersecurity best practices
- Experience with Azure Databricks or similar tools
Qualifications
Essential
- ITIL Foundation
- Azure Fundamentals
- DevOps Foundations (or equivalent)
Desirable
- Advanced Azure certifications (e.g., Solutions Architect)
- Additional cloud or data platform certifications
Skills & Attributes
- Strong problem‑solving ability and attention to detail
- Strong interpersonal skills with a collaborative mindset
- Excellent communication skills, able to translate technical concepts for non‑technical audiences
- Ability to work independently and manage workload in a hybrid environment
- Proactive, adaptable, and confident in a fast‑changing landscape
If this sounds like you, please contact Christina Scimeca, Group Corporate Recruiter, who is happy to tell you more about this opportunity and the recruitment process. Or apply by submitting your resume through the apply button below. MVHE is an equal opportunity employer and welcomes applications from candidates with diverse backgrounds.
Internal Candidates/Associates: If you are interested in this position, please reach out to the Corporate Recruiter to understand the internal recruitment process.
Applications Support Engineer- Fixed Term in Shirley employer: Marsveterinary
Contact Detail:
Marsveterinary Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Applications Support Engineer- Fixed Term in Shirley
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those at MVH Europe. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your skills! If you’ve got experience with Azure or PowerShell, make sure to highlight that in conversations. We want to see how you can bring value to the team!
✨Tip Number 3
Prepare for the interview by brushing up on your problem-solving skills. Think of examples where you've triaged or resolved issues in past roles. We love hearing about real-life experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our awesome team at MVH Europe.
We think you need these skills to ace Applications Support Engineer- Fixed Term in Shirley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your 2nd/3rd line application support experience and any relevant Azure knowledge to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about veterinary care and how your technical skills can contribute to our mission. A personal touch goes a long way in making your application stand out!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've triaged and resolved application issues in the past. We love to see candidates who can demonstrate their strong problem-solving abilities!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Marsveterinary
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Microsoft Azure, PowerShell, and SQL. Be ready to discuss specific projects where you've used these tools, as well as any challenges you faced and how you overcame them.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've triaged and resolved application issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your analytical thinking and attention to detail.
✨Emphasise Collaboration
Since this role involves working with cross-functional teams, be ready to talk about your experience collaborating with others. Share instances where you’ve successfully partnered with different departments to deliver technical solutions that met business needs.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, the team you'll be working with, and the specific challenges they face. This shows your genuine interest in the role and helps you assess if it's the right fit for you.