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- Tasks: Support our veterinary team with client care and administrative tasks.
- Company: Birchmount Animal Hospital, a caring and supportive environment for pets and their owners.
- Benefits: Competitive wages, scholarships, uniform allowance, and personal pet care discounts.
- Why this job: Join a passionate team and make a difference in the lives of animals and their families.
- Qualifications: Organised, empathetic, and a love for all companion animals; VA or VAOA certification is a plus.
- Other info: Great career development opportunities and community involvement through VCA charities.
The predicted salary is between 24000 - 36000 £ per year.
Birchmount Animal Hospital is currently welcoming a dependable and caring Veterinary Receptionist, resort who will perform technician assistant and client care duties to support our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital.
Responsibilities
- Handling appointment scheduling, pet patient admission and discharge, and follow-up calls
- Assisting veterinary staff with various tasks and treatments
- Managing email correspondence for clients, referring veterinarians, and internal office messages
- Managing invoicing/billing, including creating estimates, obtaining pet owner confirmation, and processing payments
- Cultivating a warm, positive, compassionate atmosphere for our clients and patients
- General cleanliness maintenance in reception, pet holding areas, and common spaces
- Demonstrating willingness to learn about pet nutrition, veterinary services, and updated medical office procedures
- Remaining calm and adaptable in stressful situations
- Taking initiative and working independently
A Veterinary Assistant (VA) or Veterinary Assistant Office Administration (VAOA) program certificate is an asset. A love for all companion animals!
What VCA Canada Offers
- Competitive wages and benefits!
- Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)
- Annual uniform allowance
- Exceptional career development: there is room to grow here!
- Referral Bonus Rewards
- Opportunities to give back in your community through VCA charities
- Generous personal pet care discounts
- And extra perks like shopping discounts and cool wellness apps!
Click “Apply Now”
Veterinary Receptionist, Resort, Birchmount Animal Hospital (Casual Position) in Scarborough employer: Marsveterinary
Contact Detail:
Marsveterinary Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist, Resort, Birchmount Animal Hospital (Casual Position) in Scarborough
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on Birchmount Animal Hospital. Familiarise yourself with their values and services so you can show them you're genuinely interested in being part of their caring community.
✨Tip Number 2
Practice your people skills! As a Veterinary Receptionist, you'll be the friendly face for clients and their pets. Role-play common scenarios with friends or family to boost your confidence in handling appointments and client queries.
✨Tip Number 3
Show off your love for animals! During your interview, share personal stories about your experiences with pets. This will help demonstrate your passion and empathy, which are key traits for this role.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and makes it easier for us to connect with you. Plus, you’ll get to explore more about what we offer at Birchmount!
We think you need these skills to ace Veterinary Receptionist, Resort, Birchmount Animal Hospital (Casual Position) in Scarborough
Some tips for your application 🫡
Show Your Passion for Animals: When writing your application, let your love for animals shine through! Mention any relevant experiences you have with pets or in a veterinary setting. We want to see that you genuinely care about the well-being of our furry friends.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the responsibilities listed in the job description. We’re looking for someone organised and empathetic, so showcase those traits in your writing!
Keep It Professional Yet Friendly: While we love a casual vibe, remember to keep your application professional. Use clear language and check for typos. A friendly tone can go a long way in showing us you’d fit right in with our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our Birchmount Animal Hospital family. We can’t wait to hear from you!
How to prepare for a job interview at Marsveterinary
✨Know Your Stuff
Familiarise yourself with the role of a Veterinary Receptionist and the specific duties mentioned in the job description. Brush up on common veterinary terms and procedures, as well as the services offered by Birchmount Animal Hospital. This will show your genuine interest and help you answer questions confidently.
✨Show Your Empathy
As a Veterinary Receptionist, you'll be dealing with pet owners who may be anxious about their furry friends. Prepare examples of how you've handled similar situations in the past, demonstrating your ability to remain calm and compassionate. This will highlight your suitability for creating a warm atmosphere.
✨Practice Your Communication Skills
Since you'll be managing client correspondence and scheduling appointments, practice clear and concise communication. Consider doing mock interviews with a friend or family member, focusing on how you would explain complex information simply and effectively.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about the team dynamics, opportunities for professional development, or how they handle stressful situations. It shows you're engaged and serious about the position, plus it gives you a chance to assess if the workplace is right for you.
