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For Companies At a Glance
- Tasks: Welcome guests, serve food and drinks, and create a vibrant atmosphere.
- Company: Exciting hospitality company in Weston-super-Mare with a focus on customer experience.
- Benefits: Training opportunities, career growth, and a fun work environment.
- Why this job: Be the face of the company and make guests' experiences unforgettable.
- Qualifications: Passion for customer service and a friendly attitude.
- Other info: Join a dynamic team and grow your career in hospitality.
The predicted salary is between 800 - 1400 £ per month.
A hospitality company is looking for new team members to join their front of house team in Weston-super-Mare. As the face of the company, you will warmly welcome guests and ensure their experience is memorable. You will also create a vibrant atmosphere, serve food and drinks, and provide exceptional customer service. Training and apprenticeship opportunities will be available for those seeking long-term career growth.
Front of House Associate — Service, Upselling & Growth in Weston-super-Mare employer: Marston’s
Contact Detail:
Marston’s Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Associate — Service, Upselling & Growth in Weston-super-Mare
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. When you walk into that interview, you want to show that you’re not just another candidate but someone who genuinely cares about creating a memorable experience for guests.
✨Tip Number 2
Practice your people skills! As a Front of House Associate, you'll be the face of the company. Role-play with friends or family to nail down your welcoming vibe and upselling techniques. The more comfortable you are, the better you'll shine in front of potential employers.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable when you go for interviews. It shows you take the role seriously and are ready to represent the company well.
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application come through directly. It’s a great way to ensure your details land right in front of us, and we can’t wait to meet you and discuss how you can contribute to our vibrant atmosphere!
We think you need these skills to ace Front of House Associate — Service, Upselling & Growth in Weston-super-Mare
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for hospitality and how you can create a vibrant atmosphere for our guests.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or hospitality. We love seeing how your past roles have prepared you to be the face of our company and provide exceptional service to our guests.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to include all the important details without rambling on too much!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marston’s
✨Know the Company
Before your interview, take some time to research the hospitality company. Understand their values, mission, and what makes them unique in Weston-super-Mare. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Front of House Associate, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to create memorable experiences for customers.
✨Practice Upselling Techniques
Upselling is an important part of the role, so think about how you can effectively promote additional items to guests. During the interview, be ready to discuss strategies you might use to encourage guests to try new dishes or drinks, showcasing your sales skills.
✨Be Personable and Engaging
Since you'll be the face of the company, it's crucial to come across as warm and approachable. Practice your body language, maintain eye contact, and smile during the interview. This will help convey your enthusiasm for the role and your ability to create a vibrant atmosphere.
