At a Glance
- Tasks: Lead the pub team, ensuring excellent customer service and smooth operations.
- Company: Join Marston’s, a vibrant pub chain dedicated to joyful moments.
- Benefits: Flexible hours, part-time options, and clear career progression.
- Other info: Dynamic environment with opportunities for growth and development.
- Why this job: Be a role model in creating memorable guest experiences.
- Qualifications: Leadership skills and a passion for customer service.
The predicted salary is between 24750 - 30250 £ per year.
Marston’s is seeking a Supervisor to join our pub team.
You will lead the team, deliver a consistently high standard of customer service, and help ensure the pub runs smoothly whether during busy peak times or during quieter periods.
You’ll be opening and closing shifts, managing stock and cash, and acting as a role model for guest experience.
We offer flexible and part-time hours to suit you, with clear career progression through our internal pathways.
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Pub Team Lead: Drive Joyful Moments & Smooth Shifts employer: Marston’s
At Marston’s, we pride ourselves on being a family-oriented employer that prioritises the well-being and development of our team members. As a Head Chef, you will not only lead a passionate kitchen team but also enjoy a range of benefits including flexible working hours, a performance-related bonus, and opportunities for career progression through our Chef Development Programme. Join us in creating memorable dining experiences while enjoying a supportive work culture that values your contributions and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Pub Team Lead: Drive Joyful Moments & Smooth Shifts
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Marston’s and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Pub Team Lead: Drive Joyful Moments & Smooth Shifts
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Marston’s that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Marston’s.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Marston’s get a sense of who you are beyond your experience!
How to prepare for a job interview at Marston’s
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Marston’s and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
