At a Glance
- Tasks: Welcome guests, serve food and drinks, and create a vibrant atmosphere.
- Company: Join Marston’s, a lively and social workplace.
- Benefits: Gain skills, receive award-winning training, and enjoy career growth opportunities.
- Why this job: Be part of a fun team while delivering memorable experiences to guests.
- Qualifications: Enthusiasm for customer service and teamwork.
- Other info: Perfect for those looking to develop skills in a dynamic environment.
We’re on the lookout for new team members to join our team! Make a name for yourself in our front of house team. Turn your hand to some new skills or polish up on some old ones. You’ll be part of a team delivering an experience that gets our guests coming back for more. Plus, within a social and lively environment you’ll get to have a laugh along the way.
As part of our team you’ll:
- Be the face of Marston’s, welcoming guests with a smile and looking after them throughout their visit.
- Help to create and maintain a vibrant, welcoming atmosphere.
- Be knowledgeable when taking orders / serving – upselling – our fantastic food and drinks.
- Be passionate about providing brilliant customer service.
- Care about the wider team, turning your hand to support wherever needed.
- Gain people, marketing and operational skills whilst getting paid for it!
- Provide award winning training and apprenticeship opportunities, allowing you to grow and develop whilst achieving a long-term career (if that’s what you’re after).
Team Member in Norwich employer: Marston’s
Contact Detail:
Marston’s Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member in Norwich
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Marston’s. Understand their values and what makes them tick. This way, you can show off your enthusiasm and fit right in with their vibe.
✨Tip Number 2
Practice your people skills! Since you'll be the face of Marston’s, it’s crucial to demonstrate your ability to connect with guests. Try role-playing scenarios with friends or family to get comfortable with taking orders and upselling.
✨Tip Number 3
Show your passion for customer service! During the interview, share stories about times you've gone above and beyond for customers. This will highlight your dedication and make you stand out as a team player who genuinely cares.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly. So, don’t hesitate – hit that apply button and let’s get you on board!
We think you need these skills to ace Team Member in Norwich
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm and passion for customer service.
Tailor Your Application: Make sure to tailor your application to the role of Team Member. Highlight any relevant experience or skills that match what we’re looking for, like your ability to create a welcoming atmosphere or your knack for upselling.
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points if it helps, and make sure we can easily see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marston’s
✨Know the Company
Before your interview, take some time to research Marston’s. Understand their values, what they stand for, and the kind of atmosphere they aim to create. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Show Your Enthusiasm
During the interview, let your cheerful and enthusiastic energy shine through. Share examples of how you've created a welcoming atmosphere in previous roles or how you’ve gone the extra mile for customers. This will demonstrate that you’re not just looking for a job, but that you’re excited about contributing to their vibrant environment.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you handle difficult customers or how you work in a team. Prepare specific examples from your past experiences that highlight your customer service skills and teamwork abilities. This will help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities, team dynamics, or what a typical day looks like. This shows that you’re engaged and serious about the role, plus it gives you valuable insights into whether this is the right fit for you.