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For Companies At a Glance
- Tasks: Lead and inspire teams while managing all aspects of our vibrant pubs.
- Company: Join Marston's, a family-oriented company with a passion for exceptional guest experiences.
- Benefits: Competitive salary, bonus potential, private healthcare, and award-winning training.
- Why this job: Make a real impact in a dynamic environment and drive growth in our community.
- Qualifications: Experience in hospitality and a passion for delivering outstanding service.
- Other info: Flexible working with opportunities for career progression and support from management.
The predicted salary is between 40000 - 42000 £ per year.
Marston's are currently recruiting for a General Manager-Designate. This is a fantastic opportunity for a flexible General Manager to gain insight into the Community division of the business. This role will require flexible working and will travel around our pubs based in and around the Norfolk and Suffolk areas. We are looking for an experienced and engaging operator with a passion for delivering exceptional guest experiences and a track record of driving sales and reputation.
What you get
- Potential to earn bonus
- Access to a pension scheme
- On-site accommodation
- Private healthcare
- Award winning training and development
As a General Manager Designate you’ll:
- Care about finding, growing and engaging the team.
- Be accountable for running all aspects of the pub.
- Be passionate about doing the right thing for your staff and your customers.
- Dream big and think differently about new ways to increase sales and growth.
- Celebrate and create a buzz by sharing enjoyable experiences.
From cosy locals to pub-restaurants, our destination businesses serve up an award-winning selection of pub classics and innovative new dishes. What’s more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston’s atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you’ll find a premium blend of challenge, security and career progression. And whenever you need support or guidance advice from your area manager, you’ll find their door is always open.
General Manager in Norfolk employer: Marston’s
Contact Detail:
Marston’s Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Norfolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about chatting with people at pubs. You never know who might have a lead on that perfect General Manager role.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or informal chat, let your passion for hospitality shine through. Share stories about how you've created memorable experiences for guests – it’s all about making that personal connection.
✨Tip Number 3
Be proactive! If you see a pub you love, don’t wait for a job ad to pop up. Pop in, chat with the staff, and express your interest in working there. Sometimes, the best opportunities come from simply putting yourself out there.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you stand out. Plus, applying directly shows you’re serious about joining the Marston’s family. Let’s get you that General Manager position!
We think you need these skills to ace General Manager in Norfolk
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for delivering exceptional guest experiences shine through. We want to see that you genuinely care about the hospitality industry and have a track record of making guests feel special.
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your experience in managing teams and driving sales, as well as any innovative ideas you've implemented in previous positions. We love seeing how you think differently!
Be Authentic: Don’t be afraid to show your personality in your written application. We’re looking for someone who can engage with both staff and customers, so let us know what makes you unique and how you create a buzz in your workplace.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Marston’s
✨Know Your Pubs
Before the interview, take some time to research Marston's pubs in Norfolk and Suffolk. Familiarise yourself with their menus, atmosphere, and any recent news or events. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a General Manager-Designate, you'll need to demonstrate your ability to lead and engage a team. Prepare examples from your past experiences where you've successfully motivated staff, resolved conflicts, or improved team performance. Be ready to discuss how you can apply these skills at Marston's.
✨Passion for Guest Experience
Marston's values exceptional guest experiences, so be prepared to share your thoughts on what makes a great pub visit. Think about how you can enhance customer satisfaction and drive sales. Highlight any innovative ideas you have that could create a buzz in the pubs.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, training opportunities, or how they measure success in the General Manager role. This shows your enthusiasm and helps you determine if Marston's is the right fit for you.
