At a Glance
- Tasks: Manage 17 community pubs, driving sales and guest satisfaction while developing your team.
- Company: Join Marston’s, a family-oriented company that values its people.
- Benefits: Earn £60,000+, enjoy a £7,500 car allowance, private healthcare, and more.
- Other info: Enjoy a hybrid role with excellent work-life balance and career development opportunities.
- Why this job: Make a real impact in the hospitality industry while nurturing your team.
- Qualifications: 2+ years as an Area Manager in hospitality with a passion for people.
The predicted salary is between 42000 - 84000 £ per year.
In this role you’ll be responsible for our community pubs in the North West with a patch of 17 pubs. The area spans across North Wales, Chester, Stoke and into Manchester with a mixture of high volume food pub, wet led and a hotel.
It’s a hybrid role with the opportunity to work within our pubs, home, and our new pub support centre. With an earning potential of £60,000 upwards (depending on experience), an industry leading £7,500 car allowance, private healthcare (for you and your family) plus the additional benefits you would expect, as well as an uncapped operations bonus scheme aligned to your individual and area performance.
You will have full P&L responsibility with a focus on driving sales, being guest obsessed, and delivering on key KPIs - both financial and people focused.
You’ll be passionate about developing and growing your team – enabling everyone to reach their full potential. Ensure all pub sites are achieving the highest of standards. Work alongside support functions such as Marketing, Finance, Recruitment, HR, and many more.
If you love a project, we have plenty of working groups for you to consider and get your teeth stuck into for that stretch or wider development.
What you’ll bring to the table:
- You’ll have a minimum of 2 years’ experience as an Area Manager within hospitality.
- Passion for your people, pubs, and the industry.
- Natural desire to nurture your team, with previous success in developing people within a high sales culture.
- Recognise and reward successes with the ability to inspire, motivate, and challenge where needed.
- Have an enviable P&L with the ability and experience to maximise opportunities with astute commercial acumen.
- Above all else - a lover of our community pubs and the purpose they bring.
For us it’s important you get a great work life balance, so to support this you must live in the location of the pub region and be able to drive.
What you get from us:
- At Marston’s we’re one big family. We put our people first, which is why we offer real benefits alongside the expected, these include:
- Apprenticeship programmes- offering training & development at any stage of your career.
- Enhanced Maternity & Paternity Leave.
- 30% off in Marston’s pubs and Marston's Inns accommodation, with our employee discounts.
- Marston’s Rewards (discounts on many high street and online major retailers).
- Share save incentive scheme.
- Employee assistance programme-including various wellbeing support services, a completely confidential 24/7 helpline, up to 6 counselling sessions and more online services.
Area Operations Manager in Cheshire employer: Marston’s
At Marston’s, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises our people and their development. With a strong focus on employee growth through apprenticeship programmes and a supportive environment, you’ll thrive in your role as Area Operations Manager while enjoying competitive benefits like a generous car allowance and private healthcare. Join us in our community pubs across the North West, where your passion for hospitality will be nurtured and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Area Operations Manager in Cheshire
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Marston’s. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Marston’s
Don't be shy about reaching out to Marston’s directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Area Operations Manager in Cheshire
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Marston’s and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Marston’s
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
