At a Glance
- Tasks: Lead a vibrant pub team, creating memorable experiences for guests.
- Company: Join Marston's, a proud heritage pub company with over 185 years of experience.
- Benefits: Enjoy 30% off at all venues, flexible hours, and a £4.50 meal deal.
- Other info: Progress to Assistant Manager with ongoing training and support.
- Why this job: Gain valuable skills while having fun in a lively atmosphere.
- Qualifications: No formal qualifications needed, just a passion for hospitality and teamwork.
The predicted salary is between 18450 - 22550 £ per year.
Are you ready to turn your hand to new skills? We're looking for a motivated individual to join our team as a Hospitality Supervisor.
We've been running pubs and brewing beer in one form or another for more than 185 years - a heritage that we're incredibly proud of! Today we operate more than 1,400 pubs, bars and hotels.
We're on the lookout for a Supervisor to join our team! Right at the heart of the pub - creating moments of joy. You'll be there supporting the team to deliver the everyday moments and those stand-out occasions. You'll thrive from an environment that is busy, varied, fast paced but most importantly - fun!
As Supervisor you'll:
- Have a natural talent for leading and motivating others, sharing moments of joy with our team and guests.
- Take pride in delivering an experience that gets our guests coming back for more.
- Have previous experience in a similar Supervisor or Team Leader role.
- Work with the wider pub management team to ensure the business runs efficiently and profitably.
- Open and close, stock, and cash up.
- Be a role model for customer service.
- Think on the spot and use your initiative.
- Be accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away.
If you have the determination to drive your development, we'll support you to progress into an Assistant Manager role and beyond!
What you get from us:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part time hours offered to work around your family or higher education.
- Marston's Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts).
- Health Screening Discounts.
- Long Service Awards.
- Gym Discounts.
- 24-hour GP helpline.
- Mortgage Advice and support.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support.
Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
At Marston’s, you will be working towards your Marston’s Academy Hospitality Supervisor Level 3 Apprenticeship qualification over the course of 15 months.
Training Outcome: Marston’s offer ongoing training and support and actively encourage their employees to progress.
Skills Required: Team Working, Organisation Skills.
Qualifications: None required.
Course Information: Course: Hospitality supervisor (level 3), Level: 3, Route: Catering and hospitality, Apprenticeship Level: Advanced.
Working Arrangements: Shift work including evenings and weekends, exact shifts to be confirmed. Expected Duration: 1 Year 3 Months. Number of Positions Available: 2. Training Provider: LIFETIME TRAINING GROUP LIMITED.
Hospitality Supervisor Apprenticeship employer: Marstons - Roebuck Market Harborough
At Marston's, we pride ourselves on being an award-winning local pub company with a rich heritage of over 185 years in the hospitality industry. Our vibrant work culture fosters a supportive environment where you can thrive, offering flexible hours, competitive benefits, and genuine opportunities for career advancement through our apprenticeship programmes. Join us to be part of a passionate team that values individuality and celebrates every moment of joy shared with our guests.
Contact Details:
Marstons - Roebuck Market Harborough Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Supervisor Apprenticeship
✨Get Involved in Local Events
Dive into the local food scene by attending food festivals, culinary competitions, or community events. These gatherings are perfect for networking with industry professionals, showcasing your passion for hospitality, and even finding potential apprenticeship opportunities!
✨Join Hospitality Forums and Groups
Get yourself on platforms like Facebook or MeetUp and join hospitality-specific groups. Sharing your enthusiasm and connecting with people already in the industry can provide inside info and even lead to apprenticeship openings you might not find elsewhere.
✨Visit Local Venues Directly
Don’t underestimate the power of a face-to-face encounter! Pop into local restaurants or cafes with your bright smile and a keen interest in learning. Many places are keen to take on apprentices, especially if you can show a genuine interest right at their doorstep.
✨Utilise School Resources
If you're currently studying, make sure you chat with your college’s career services team. They often have exclusive partnerships with local businesses and can help you find apprenticeships in hospitality, especially tailored to new entrants like us.
We think you need these skills to ace Hospitality Supervisor Apprenticeship
Some tips for your application 🫡
Show Your Passion for Hospitality:When applying for an apprenticeship in hospitality at Marstons - Roebuck Market Harborough, make sure to express your genuine enthusiasm for food and service. Share any relevant personal experiences, whether it’s working at family gatherings or volunteering at local events. This showcases your commitment and love for the industry right from the start!
Highlight Customer Service Experience:Even if you haven't worked in a formal hospitality setting, include any customer service roles you’ve had. This could be anything from helping out at a café to retail positions. Emphasising skills like communication and problem-solving will help us see that you're equipped to make customers feel welcome at Marstons - Roebuck Market Harborough.
Don’t Forget about Food Safety Knowledge:While you may still be learning, showing that you have a basic understanding of food hygiene and safety can set your application apart. Even mentioning food handling courses or certifications you’ve completed, or simply your willingness to learn, demonstrates readiness to jump into the apprenticeship and make the most of it!
Tailor Your CV to the Role:Keep your CV focused and concise by tailoring it specifically for this apprenticeship. Highlight skills like teamwork and adaptability, which are crucial in hospitality. We want to see potential and enthusiasm, so it’s okay if you don’t have extensive experience yet—just show us that you're eager to learn and grow with Marstons - Roebuck Market Harborough!
How to prepare for a job interview at Marstons - Roebuck Market Harborough
✨Know Your Menu
Before heading into your interview at Marstons - Roebuck Market Harborough, brush up on your knowledge of the menu items they offer. Being able to discuss their signature dishes or even suggest a popular pairing shows your passion and readiness to dive into the culinary world!
✨Demonstrate Your Customer Service Skills
In hospitality, customer service is key. Be prepared to share examples of how you've handled challenging customers or gone the extra mile to ensure someone has a great experience, even if it's from a school project or family gatherings. They want to see your attitude!
✨Show Enthusiasm for Learning
As an apprentice, your eagerness to learn can be your biggest asset. Talk about your motivations for choosing the hospitality sector, and express your excitement to learn the ropes from experienced professionals at Marstons - Roebuck Market Harborough. They’ll appreciate your fresh perspective and ambition!
✨Brush Up on Basic Food Safety
Knowledge of food hygiene and safety standards is super important in the hospitality industry. Familiarise yourself with basic food safety principles to discuss during your interview. Show that you understand why this knowledge matters, especially in a bustling environment like Marstons - Roebuck Market Harborough!
