At a Glance
- Tasks: Lead a vibrant pub team, creating joyful experiences for guests and supporting daily operations.
- Company: Join an award-winning pub company with over 185 years of heritage.
- Benefits: 30% off at all venues, flexible hours, meal deals, and health support.
- Other info: Access to training programmes and career progression opportunities.
- Why this job: Gain valuable skills while having fun in a fast-paced, lively environment.
- Qualifications: Previous experience in a supervisory role is preferred but not essential.
The predicted salary is between 15000 - 20000 £ per year.
Introduction
Are you ready to turn your hand to new skills? We're looking for a motivated individual to join our team as a Hospitality Supervisor.
About the Employer
We've been running pubs and brewing beer in one form or another for more than 185 years - a heritage that we're incredibly proud of!
Today we operate more than 1,400 pubs, bars and hotels.
What You'll Do
We're on the lookout for a Supervisor to join our team!
Right at the heart of the pub - creating moments of joy.
You'll be there supporting the team to deliver the everyday moments and those stand‑out occasions.
You'll thrive from an environment that is busy, varied, fast paced, but most importantly - fun!
- Have a natural talent for leading and motivating others, you'll share moments of joy with our team and guests.
- You and the pub team will pride yourselves on delivering an experience that gets our guests coming back for more.
- Have previous experience in a similar Supervisor or Team Leader role.
- Work with wider pub management team to ensure the business runs efficiently and profitably.
- Opening and closing, stocking, and cashing up.
- Be a role model for customer service.
- Ability to think on the spot and use your initiative.
- Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away.
What comes next is up to you
If you have the determination to drive your development, we'll support you to progress into an Assistant Manager role and beyond!
What you get from us
You’ll be joining an award‑winning local pub company that puts people first, lives by people‑led values, and offers real opportunities to advance your career - with genuine benefits that include:
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Marston's Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
- Health Screening Discounts
- Long Service Awards
- Gym Discounts
- 24-hour GP helpline
- Mortgage Advice and support
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support
Marston's could be the making of you.
Marston's.
Where people make pubs.
At Marston's, you will be working towards your Marston's Academy Hospitality Supervisor Level 3 Apprenticeship qualification over the course of 15 months.
Training Outcome
Marston's offer ongoing training and support and actively encourage their employees to progress.
Skills Required
- Team Working
- Organisation Skills
Qualifications
- Desired - null - None required - None required
- Course Information
- Course: Hospitality supervisor (level 3)
- Level: 3
- Route: Catering and hospitality
- Apprenticeship Level: Advanced
- Working Arrangements
Working Week: Shift work including evenings and weekends, exact shifts to be confirmed.
- Expected Duration: 1 Year 3 Months
- Training Provider: LIFETIME TRAINING GROUP LIMITED
- #J-18808-Ljbffr
Hospitality Supervisor Apprenticeship employer: Marstons - Red Lion Parbold
At Marston's, we pride ourselves on being an award-winning local pub company with a rich heritage of over 185 years in the hospitality industry. Our vibrant work culture fosters teamwork and personal growth, offering flexible hours, competitive benefits, and a supportive environment where you can thrive as a Hospitality Supervisor. With access to extensive training programmes and opportunities for career advancement, you'll be part of a passionate team dedicated to creating memorable experiences for our guests.
Contact Details:
Marstons - Red Lion Parbold Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Supervisor Apprenticeship
✨Get Involved in Local Events
Dive into the local food scene by attending food festivals, culinary competitions, or community events. These gatherings are perfect for networking with industry professionals, showcasing your passion for hospitality, and even finding potential apprenticeship opportunities!
✨Join Hospitality Forums and Groups
Get yourself on platforms like Facebook or MeetUp and join hospitality-specific groups. Sharing your enthusiasm and connecting with people already in the industry can provide inside info and even lead to apprenticeship openings you might not find elsewhere.
✨Visit Local Venues Directly
Don’t underestimate the power of a face-to-face encounter! Pop into local restaurants or cafes with your bright smile and a keen interest in learning. Many places are keen to take on apprentices, especially if you can show a genuine interest right at their doorstep.
✨Utilise School Resources
If you're currently studying, make sure you chat with your college’s career services team. They often have exclusive partnerships with local businesses and can help you find apprenticeships in hospitality, especially tailored to new entrants like us.
We think you need these skills to ace Hospitality Supervisor Apprenticeship
Some tips for your application 🫡
Show Your Passion for Hospitality:When applying for an apprenticeship in hospitality at Marstons - Red Lion Parbold, make sure to express your genuine enthusiasm for food and service. Share any relevant personal experiences, whether it’s working at family gatherings or volunteering at local events. This showcases your commitment and love for the industry right from the start!
Highlight Customer Service Experience:Even if you haven't worked in a formal hospitality setting, include any customer service roles you’ve had. This could be anything from helping out at a café to retail positions. Emphasising skills like communication and problem-solving will help us see that you're equipped to make customers feel welcome at Marstons - Red Lion Parbold.
Don’t Forget about Food Safety Knowledge:While you may still be learning, showing that you have a basic understanding of food hygiene and safety can set your application apart. Even mentioning food handling courses or certifications you’ve completed, or simply your willingness to learn, demonstrates readiness to jump into the apprenticeship and make the most of it!
Tailor Your CV to the Role:Keep your CV focused and concise by tailoring it specifically for this apprenticeship. Highlight skills like teamwork and adaptability, which are crucial in hospitality. We want to see potential and enthusiasm, so it’s okay if you don’t have extensive experience yet—just show us that you're eager to learn and grow with Marstons - Red Lion Parbold!
How to prepare for a job interview at Marstons - Red Lion Parbold
✨Know Your Menu
Before heading into your interview at Marstons - Red Lion Parbold, brush up on your knowledge of the menu items they offer. Being able to discuss their signature dishes or even suggest a popular pairing shows your passion and readiness to dive into the culinary world!
✨Demonstrate Your Customer Service Skills
In hospitality, customer service is key. Be prepared to share examples of how you've handled challenging customers or gone the extra mile to ensure someone has a great experience, even if it's from a school project or family gatherings. They want to see your attitude!
✨Show Enthusiasm for Learning
As an apprentice, your eagerness to learn can be your biggest asset. Talk about your motivations for choosing the hospitality sector, and express your excitement to learn the ropes from experienced professionals at Marstons - Red Lion Parbold. They’ll appreciate your fresh perspective and ambition!
✨Brush Up on Basic Food Safety
Knowledge of food hygiene and safety standards is super important in the hospitality industry. Familiarise yourself with basic food safety principles to discuss during your interview. Show that you understand why this knowledge matters, especially in a bustling environment like Marstons - Red Lion Parbold!
