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- Tasks: Be the friendly face of our hotel, ensuring guests have an amazing experience from start to finish.
- Company: Local pub company in Wrexham with a focus on exceptional service.
- Benefits: Flexible hours and various career pathways in the hospitality industry.
- Why this job: Join us to create memorable experiences for guests and grow your career.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Perfect for high school and college students looking for part-time work.
The predicted salary is between 988 - 1219 £ per month.
A local pub company in Wrexham is seeking a Hotel Receptionist who will be the face of the establishment, ensuring exceptional customer service from booking to check-out. This role involves creating a welcoming atmosphere for guests, taking payments, and working with the hotel team to uphold business standards. Flexible hours and various career pathways are available, making this a great opportunity for someone looking to grow in the hospitality industry.
Hotel Receptionist: Guest Experience Hero, Flexible Hours in Wrexham employer: Marston's PLC
Contact Detail:
Marston's PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist: Guest Experience Hero, Flexible Hours in Wrexham
✨Tip Number 1
Get to know the company! Research the pub company in Wrexham and understand their values and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the establishment, think about how you can create a welcoming atmosphere for guests. Role-play scenarios with friends or family to get comfortable with handling different situations.
✨Tip Number 3
Network like a pro! Connect with people in the hospitality industry, whether it's through social media or local events. You never know who might have a lead on a job or can give you insider tips on landing that receptionist role.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're serious about wanting to join our team. Don't miss out on this fantastic opportunity!
We think you need these skills to ace Hotel Receptionist: Guest Experience Hero, Flexible Hours in Wrexham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you create a welcoming atmosphere for guests.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or hospitality. We love seeing how your past roles have prepared you to be our next Guest Experience Hero!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity in Wrexham.
How to prepare for a job interview at Marston's PLC
✨Know the Company
Before your interview, do a bit of research on the local pub company in Wrexham. Understand their values, what they offer, and their approach to customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Hotel Receptionist, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to create a welcoming atmosphere and handle challenges effectively.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance shows that you take the role seriously and understand the importance of professionalism in the hospitality industry.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. Inquire about the team dynamics, training opportunities, or how they measure success in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.