At a Glance
- Tasks: Lead a team to ensure rooms are spotless and guests have an amazing stay.
- Company: Join a vibrant hospitality group with a focus on teamwork and guest satisfaction.
- Benefits: Enjoy discounts, flexible hours, and a supportive work environment.
- Other info: Access to health support and apprenticeship programmes for career growth.
- Why this job: Make a difference in guests' experiences while developing your career in hospitality.
- Qualifications: Experience in housekeeping and strong multitasking skills required.
The predicted salary is between 25000 - 30000 £ per year.
The Role
As Head Housekeeper your role will be making sure that you and your team shine at all times, just as our rooms do, to ensure our customers have a very comfortable and enjoyable stay. Liaising with reception is key so that any special requirements made by the guests are catered for. Daily room checks are pivotal along with making sure stocks of tea, coffee, and toiletries are replenished. Efficiency and multitasking are key as is an understanding of COSHH and following health and safety rules.
What you get from us:
- 30% off at all our pubs, restaurants, and hotels
- Bi-annual bonus scheme determined by hotel standards audit results
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
- Health Screening Discounts
- Long Service Awards
- Gym Discounts
- 24‑hour GP helpline
- Mortgage Advice and support
- Healthcare Cash Plan
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well‑being support
Head Housekeeper in Worksop employer: Marston's PLC
As a Head Housekeeper at our establishment, you will thrive in a vibrant and supportive work culture that prioritises employee well-being and growth. With flexible hours, competitive benefits including discounts at our venues, and access to comprehensive health support, we ensure that our team members feel valued and empowered to excel in their roles. Join us for a rewarding career where your contributions are recognised and celebrated, all while working in a dynamic environment dedicated to providing exceptional guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper in Worksop
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Head Housekeeper role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be ready to discuss your experience with team management, COSHH knowledge, and how you ensure guest satisfaction. Make it clear that you’re all about creating a comfortable stay for guests.
✨Tip Number 3
Don’t forget to follow up! After any interview or meeting, shoot a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly means you’ll be in the best position to showcase your passion for hospitality and your commitment to making every guest's stay memorable.
We think you need these skills to ace Head Housekeeper in Worksop
Some tips for your application 🫡
Show Your Shine:When you're writing your application, let your personality sparkle! We want to see how you and your team can shine just like our rooms do. Share examples of how you've made a difference in previous roles.
Be Clear and Concise:Keep it straightforward! We appreciate clarity, so make sure your application is easy to read. Highlight your experience with daily room checks and stock management without going off on a tangent.
Know Your Stuff:Brush up on COSHH and health and safety rules before you apply. We love candidates who understand the importance of these regulations, so mention any relevant training or experience you have!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to get your application and ensures you don’t miss out on any updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Marston's PLC
✨Know Your Stuff
Before the interview, brush up on your knowledge of COSHH and health and safety regulations. Being able to discuss these topics confidently will show that you understand the importance of maintaining a safe and clean environment for guests.
✨Showcase Your Team Spirit
As a Head Housekeeper, you'll be leading a team. Be prepared to share examples of how you've successfully managed a team in the past. Highlight your communication skills, especially how you liaise with other departments like reception to meet guest needs.
✨Demonstrate Multitasking Skills
Think of specific instances where you've had to juggle multiple tasks effectively. Whether it’s managing room checks while ensuring supplies are stocked, showing that you can handle pressure will impress your interviewers.
✨Emphasise Customer Focus
Remember, the ultimate goal is guest satisfaction. Prepare to discuss how you’ve gone above and beyond to ensure guests have a comfortable stay. This could include personal touches or addressing special requests, which aligns perfectly with the role.
