At a Glance
- Tasks: Lead shifts, manage operations, and deliver top-notch customer service.
- Company: Join Marston's PLC at the vibrant Waggon & Horses in Wolverhampton.
- Benefits: Earn £12.81 per hour with discounts and health support.
- Other info: Enjoy reliable hours and a supportive team atmosphere.
- Why this job: Grow your career from Supervisor to Manager in a fun environment.
- Qualifications: Previous experience as a Supervisor or Team Leader is essential.
The predicted salary is between 26500 - 26500 £ per year.
Marston's PLC is searching for a Supervisor at Waggon & Horses in Wolverhampton. Ideal candidates will have previous experience as a Supervisor or Team Leader and a strong ability in customer service. This role involves managing shifts, ensuring efficient business operations, and providing excellent service.
Starting pay is £12.81 per hour for a part-time, reliable hours contract with many employee benefits including discounts and health support.
Pub Supervisor - Lead Shifts & Grow to Manager in Wolverhampton employer: Marston's PLC
Marston's PLC offers a vibrant work culture at Waggon & Horses in Wolverhampton, where employees are valued and encouraged to grow. With competitive pay starting at £12.81 per hour, part-time reliable hours, and a range of benefits including discounts and health support, this role as a Supervisor not only allows you to lead shifts but also paves the way for future managerial opportunities in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Pub Supervisor - Lead Shifts & Grow to Manager in Wolverhampton
✨Tip Number 1
Get to know the pub scene in Wolverhampton! Familiarise yourself with local pubs and their vibes. This will help you chat confidently about your experience and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for customers. We want to hear those stories during the interview, so have them ready to impress!
✨Tip Number 3
Show off your leadership skills! Be prepared to discuss how you've managed teams or handled tough situations in the past. We love candidates who can demonstrate their ability to lead shifts effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals like you to join our team at Marston's PLC.
We think you need these skills to ace Pub Supervisor - Lead Shifts & Grow to Manager in Wolverhampton
Some tips for your application 🫡
Show Off Your Experience:When you're writing your application, make sure to highlight any previous experience as a Supervisor or Team Leader. We want to see how you've managed shifts and provided excellent customer service in the past!
Be Personable:Remember, this role is all about customer service! Use your application to showcase your friendly personality and how you connect with customers. We love candidates who can bring a positive vibe to our team.
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. We appreciate when candidates take the time to show us why they’re a perfect fit for the Pub Supervisor role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the hiring process!
How to prepare for a job interview at Marston's PLC
✨Know Your Stuff
Before the interview, make sure you’re familiar with Marston's PLC and the Waggon & Horses. Understand their values, customer service approach, and what makes them stand out in the hospitality industry. This will show your genuine interest and help you connect with the interviewer.
✨Showcase Your Experience
Be ready to discuss your previous experience as a Supervisor or Team Leader. Prepare specific examples of how you've managed shifts, dealt with customer complaints, or improved service efficiency. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Customer Service Skills
Since this role heavily focuses on customer service, think of scenarios where you’ve gone above and beyond for customers. Highlight your ability to handle difficult situations with grace and ensure that every guest leaves happy. This will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. Inquire about the team culture, training opportunities, or how success is measured in the Supervisor role. This shows that you’re not just interested in the job, but also in growing within the company.
