At a Glance
- Tasks: Lead a vibrant pub team and ensure exceptional service in a high-volume environment.
- Company: Join the Swan & Cygnet, a popular community pub in Wakefield.
- Benefits: Earn from £45,000 plus bonuses, with great perks like private healthcare and discounts.
- Other info: Enjoy on-site accommodation and access to award-winning training programmes.
- Why this job: Make a real impact in a thriving pub while enjoying fantastic career growth opportunities.
- Qualifications: Experience in food-led management and a passion for team engagement.
The predicted salary is between 45000 - 45000 £ per year.
About the Swan & Cygnet
The Swan & Cygnet is a standout destination pub at the heart of Wakefield, combining the appeal of a thriving community local with the scale and reputation of a high-volume food business.
Boasting a spacious 140-cover open-plan trading area and a popular seven-day carvery alongside the wider Marston’s food menu, the pub has built a loyal customer base and attracts guests from across the area.
Guests can enjoy a large patio and beer garden, ample parking and a convenient location close to local shops, businesses and major road networks including the M1, making it a popular choice for both locals and passing trade.
Currently generating around £22,000 per week, with peak weeks reaching £28,000, the Swan & Cygnet delivers a strong 66% food / 34% drink sales mix.
Job Overview
We are looking for an experienced, food-led General Manager who thrives in a volume environment and can lead a team to deliver exceptional service and a consistently strong carvery offer.
Management accommodation is available in the form of a three‑bedroom flat, with lounge, kitchen and bathroom.
Responsibilities
- Care about finding, growing and engaging your team.
- Be accountable for running all aspects of your pub.
- Be passionate about doing the right thing for your staff and your customers.
- Dream big and think differently about new ways to increase sales and growth.
- Celebrate and create a buzz by sharing enjoyable experiences.
Benefits
- Salary from £45,000 plus bonus and a generous benefits package.
- Additional earnings potential through bonus and incentive schemes.
- Employer funded Private Medical Insurance, Pension scheme with additional Life Assurance and Group Income Protection cover.
- Cheers Reward & Recognition Platform – earn points to spend for living and breathing our values and behaviours and access high street retailer discounts.
- Health screening discounts.
- Long service awards.
- Gym discounts.
- 24‑hour GP helpline.
- Mortgage advice and support.
- On‑site accommodation.
- Access to an award‑winning training and development programme.
- Professional wellbeing support, including support from the licensed trade charity.
- Recognition for employee loyalty with milestone awards.
- 30% discount off food and drink in our pubs, and a £4.50 refuel at work meal deal while on shift.
- Company contributory pension scheme for all salaried roles; auto‑enrolment for hourly roles.
- Access to private healthcare for eligible roles.
- High street discount – a range of online discounts and cash back offers available to all.
- 30% discount on Marston’s food and hotel stays for all employees.
- Extensive apprenticeship offers, dedicated L&D teams and award‑winning e‑learning platforms.
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General Manager in Wakefield employer: Marston's PLC
Marston's PLC is an excellent employer for those seeking a vibrant and rewarding work environment in Ringwood. With flexible hours that accommodate your lifestyle, you'll enjoy a supportive culture that values personality and passion, alongside benefits like generous meal discounts and opportunities for professional growth through apprenticeship programmes.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Wakefield
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Marston's PLC. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Marston's PLC
Don't be shy about reaching out to Marston's PLC directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Wakefield
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Marston's PLC and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Marston's PLC
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
