At a Glance
- Tasks: Join our vibrant team, serving delicious food and creating memorable experiences for guests.
- Company: Marston's, a lively pub chain that values personality and teamwork.
- Benefits: 30% off meals, flexible hours, health discounts, and career progression opportunities.
- Other info: Enjoy a friendly atmosphere with diverse teammates and plenty of support.
- Why this job: Be the face of our pubs and make a real impact on guest experiences.
- Qualifications: No experience needed, just a passion for great service and teamwork.
The predicted salary is between 10 - 12 £ per hour.
We’re on the lookout for new Waiting teammates to join our team! New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Waiting teams are at the heart of it all, right where the magic happens. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leave our guests coming back for more.
Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best. As part of our Waiting team you’ll:
- Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.
- Be responsible for taking orders, serving and upselling our fantastic food and drinks.
- Be passionate about providing brilliant customer service.
- Care about the wider team, turning your hand to support wherever needed.
- Gain people, marketing and operational skills whilst getting paid for it!
- Be encouraged to progress in your role whilst achieving a long-term career (if that’s what you’re after).
What comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
What you get from us:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part time hours offered to work around your family or higher education.
- Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts).
- Health Screening Discounts.
- Long Service Awards.
- Gym Discounts.
- 24-hour GP helpline.
- Mortgage Advice and support.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Waiting Staff, Swarkestone employer: Marston's PLC
At Marston's, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture where every team member is valued. With flexible hours, competitive benefits like discounts across our venues, and numerous opportunities for career progression, we empower our Waiting Staff to thrive in their roles while creating memorable experiences for our guests. Join us in Swarkestone, where your personality shines and your growth is supported in a lively atmosphere filled with passionate colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Staff, Swarkestone
✨Tip Number 1
Get to know the pub scene! Visit local pubs, chat with staff, and soak up the atmosphere. This will not only help you understand the vibe but also give you some great talking points during your interview.
✨Tip Number 2
Practice your customer service skills! Whether it’s serving friends at a dinner party or volunteering at events, showing that you can create memorable experiences is key. We want to see your passion for making guests happy!
✨Tip Number 3
Network like a pro! Connect with current or former staff on social media, join hospitality groups, and attend local events. Building relationships can lead to insider tips and even job referrals. Plus, it shows you’re serious about joining the team!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure to highlight your personality and enthusiasm in your application. We love seeing genuine interest and a bit of flair!
We think you need these skills to ace Waiting Staff, Swarkestone
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our vibrant atmosphere.
Tailor Your Application:Make sure to tailor your application to the role of Waiting Staff. Highlight any relevant experience or skills that align with what we’re looking for, like customer service or teamwork. It’ll help us see why you’d be a great fit!
Be Enthusiastic:Express your enthusiasm for the role and the hospitality industry in your application. We love candidates who are passionate about creating memorable moments for our guests, so let that excitement come through in your writing!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team. We can’t wait to hear from you!
How to prepare for a job interview at Marston's PLC
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and drinks offered at the pub. Being able to discuss specific dishes and drinks shows your enthusiasm and readiness to engage with customers. Plus, it’ll help you answer questions about upselling and providing recommendations.
✨Show Off Your People Skills
As a waiting staff member, your ability to connect with guests is crucial. During the interview, share examples of how you've provided excellent customer service in the past or how you’ve handled tricky situations. This will demonstrate that you’re not just about taking orders but also about creating memorable experiences.
✨Emphasise Teamwork
The job description highlights the importance of supporting your team. Be prepared to discuss times when you’ve worked well in a team setting. Whether it’s helping a colleague during a busy shift or collaborating on a project, showing that you value teamwork will resonate well with the interviewers.
✨Be Yourself!
The pub environment thrives on personality and authenticity. Don’t be afraid to let your true self shine through during the interview. Share your passions and interests, and remember that they’re looking for someone who fits into their vibrant atmosphere. Your unique personality could be exactly what they need!
