At a Glance
- Tasks: Lead a vibrant team, ensuring smooth pub operations and exceptional customer service.
- Company: Join a fun and welcoming pub environment with a passionate team.
- Benefits: Enjoy 30% off at all venues, flexible hours, and a reliable contract.
- Other info: Access to health support, discounts, and a friendly atmosphere.
- Why this job: Grow your career with support and opportunities for advancement in a lively setting.
- Qualifications: Previous supervisory experience and a knack for customer service.
The predicted salary is between 26500 - 26500 £ per year.
Responsibilities
- Have previous experience in a similar Supervisor or Team Leader role
- Work with wider pub management team to ensure the business runs efficiently and profitably
- Open and close, stock, and cash up the pub
- Be a role model for customer service
- Think on the spot and use initiative
- Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away
- Support the team to deliver everyday moments and stand-out occasions
- Thrive in a busy, varied, fast-paced environment that is fun and welcoming
Qualifications
- Previous experience in a similar Supervisor or Team Leader role
Career Development
What comes next is up to you: you could progress into an Assistant Manager role and beyond with our support.
Compensation and Hours
From £12.81 per hour, 20 hours per week, with a reliable hours contract and flexible/part-time options.
Benefits
- 30% off at all our pubs, restaurants, and hotels
- Reliable hours contract, giving you security
- £4.50 meal deal option on shift, including popular menu dishes and a drink
- Flexible and part-time hours to accommodate family or study commitments
- Marston's Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
- Health screening discounts
- Long service awards
- Gym discounts
- 24-hour GP helpline
- Mortgage advice and support
- Apprenticeship programmes to support your career
- Friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support
- Professional wellbeing support to our pub and pub support centre teams
- Optional on-site accommodation
- Performance-related bonus schemes (for management, operations and sales roles)
- Competitive salaries and opportunity to earn a great wage whilst having fun at work
- Company contributory pension scheme (for salaried roles) and auto-enrolment for hourly roles
- Private healthcare scheme for some roles
- High-street, online discounts and cashback offers
- Employee discount with 30% off Marston's food and hotel stays
- Extensive apprenticeship offer, dedicated L&D teams and award-winning e-learning platforms
Supervisor in Trowbridge employer: Marston's PLC
At Marston's, we pride ourselves on being an excellent employer, offering a vibrant and supportive work culture where every team member can thrive. With flexible hours, competitive pay starting at £12.81 per hour, and numerous benefits including discounts at our pubs and restaurants, we ensure our employees feel valued and rewarded. Our commitment to career development means you can progress from Supervisor to Assistant Manager and beyond, all while enjoying a fun and lively atmosphere with passionate colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Trowbridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to pub management. Think about how you'd handle busy shifts or customer service challenges, and be ready to showcase your experience and initiative.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your passion for the hospitality industry shine through. They want to see that you can thrive in a fun and lively atmosphere.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Supervisor in Trowbridge
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous experience in a Supervisor or Team Leader role. We want to see how you've led teams and managed shifts, so don’t hold back on those details!
Be Personable:Since customer service is key, let your personality shine through! Use a friendly tone and share examples of how you’ve created memorable experiences for customers in the past.
Tailor Your Application:Take a moment to tailor your application to our pub's vibe. Mention how you thrive in busy environments and how you can contribute to making our pub a fun and welcoming place.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hassle!
How to prepare for a job interview at Marston's PLC
✨Know Your Stuff
Make sure you brush up on your previous experience in supervisory roles. Be ready to share specific examples of how you've successfully managed a team, handled cash, or improved customer service. This will show that you’re not just talking the talk but have the experience to back it up.
✨Show Your Initiative
During the interview, highlight times when you’ve had to think on your feet. Employers love candidates who can demonstrate initiative and problem-solving skills, especially in a fast-paced environment like a pub. Share stories where you turned a challenging situation into a positive outcome.
✨Emphasise Team Spirit
Since you'll be working closely with a diverse team, it's crucial to showcase your ability to support and motivate others. Talk about how you’ve fostered a fun and welcoming atmosphere in past roles, and how you plan to do the same here. Teamwork is key!
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. This shows your genuine interest in the role and the company. You might want to ask about their approach to staff development or how they celebrate team successes. It’s a great way to leave a lasting impression!
