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- Tasks: Lead a team to ensure rooms are spotless and guests have a fantastic stay.
- Company: Join Marston's, a top UK pub company that values your individuality.
- Benefits: Earn up to £12.21 per hour with flexible hours and great discounts.
- Why this job: Make a real difference in guest experiences while having fun at work.
- Qualifications: Experience in housekeeping and a passion for customer service.
- Other info: Enjoy a lively atmosphere and opportunities for career growth.
The predicted salary is between 12 - 12 £ per hour.
As Head Housekeeper your role will be making sure that you and your team shine at all times, just as our rooms do, to ensure our customers have a very comfortable and enjoyable stay. Liaising with reception is key so that any special requirements made by the guests are catered for. Daily room checks are pivotal along with making sure stocks of tea, coffee, and toiletries are replenished. Efficiency and multitasking are key as is an understanding of COSHH and following health and safety rules.
Compensation & Work Hours:
- Up to £12.21 per hour, 15 hours per week.
- Reliable hours contract.
- Flexible/part‑time hours.
Benefits:
- 30% off at all our pubs, restaurants, and hotels.
- Bi‑annual bonus scheme determined by hotel standards audit results.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part‑time hours offered to work around your family or higher education.
- Exciting range of high street, online discounts and cashback offers.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well‑being support.
- Optional on‑site accommodation for General Manager roles.
- Performance‑related bonus schemes for pub management, operations and sales roles.
- Competitive salaries and opportunity to earn a great wage while having fun at work.
- Long‑service rewards with awards for key anniversary milestones.
- 30% discount off food and drink in our pubs via the privilege card.
- Company contributory pension scheme for salaried roles; auto‑enrolment for hourly paid roles.
- Private healthcare access for some roles.
- Extensive apprenticeship offer, dedicated L&D teams, and award‑winning e‑learning platforms for training and development.
Head Housekeeper in Tiverton employer: Marstons PLC
Contact Detail:
Marstons PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper in Tiverton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Marston's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing how you can make the rooms shine and keep guests happy.
✨Tip Number 3
Show off your multitasking skills! During the interview, share examples of how you've efficiently managed multiple tasks in previous roles. Highlighting your ability to juggle responsibilities will resonate well with the Head Housekeeper role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to stand out and remind them why you’d be a great fit for the team.
We think you need these skills to ace Head Housekeeper in Tiverton
Some tips for your application 🫡
Show Your Shine: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that sparkle to our team.
Tailor Your Application: Make sure to tailor your application to the Head Housekeeper role. Highlight your experience with multitasking, efficiency, and any knowledge of COSHH or health and safety rules. This will show us that you understand what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the heart of your skills and experiences. Remember, less is often more!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marstons PLC
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Head Housekeeper. Familiarise yourself with COSHH regulations and health and safety rules, as these will likely come up in conversation. Being able to discuss how you ensure cleanliness and guest satisfaction will impress your interviewers.
✨Showcase Your Team Spirit
Marston's values personality and teamwork, so be ready to share examples of how you've successfully led a team in the past. Talk about how you motivate your staff and handle challenges, especially when liaising with reception to meet guest needs. This will demonstrate that you can shine alongside your team.
✨Prepare for Practical Scenarios
Expect situational questions that assess your problem-solving skills. Think about times when you've had to multitask or manage unexpected issues, like a last-minute guest request. Practising these scenarios will help you articulate your thought process and show your ability to think on your feet.
✨Emphasise Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Share why you love creating comfortable environments for guests and how you believe this contributes to their overall experience. A genuine passion can set you apart from other candidates and align you with Marston's values.