At a Glance
- Tasks: Lead a fun pub team, creating memorable experiences for guests.
- Company: Join an award-winning local pub company that values people.
- Benefits: 30% off at all venues, flexible hours, and meal deals.
- Other info: Enjoy a lively atmosphere with diverse teammates and great career progression.
- Why this job: Grow your career with real opportunities and a supportive environment.
- Qualifications: Previous experience in a supervisory role and a passion for customer service.
The predicted salary is between 22000 - 26000 € per year.
We’re on the lookout for a Supervisor to join our team! Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand-out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!
As Supervisor you’ll:
- Have a natural talent for leading and motivating others, sharing moments of joy with our team and guests.
- Take pride in delivering an experience that gets our guests coming back for more.
- Have previous experience in a similar Supervisor or Team Leader role.
- Work with the wider pub management team to ensure the business runs efficiently and profitably.
- Open and close, stock, and cash up.
- Be a role model for customer service.
- Think on the spot and use your initiative.
- Be accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away.
What comes next is up to you: If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!
What you get from us:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part-time hours offered to work around your family or higher education.
- Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts).
- Health Screening Discounts.
- Long Service Awards.
- Gym Discounts.
- 24-hour GP helpline.
- Mortgage Advice and support.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Supervisor in Sutton Coldfield employer: Marston's PLC
Marston's is an award-winning local pub company that prioritises its people, offering a vibrant and fun work environment where you can thrive as a Supervisor. With a strong focus on employee development, you'll have access to genuine career advancement opportunities, flexible working hours, and a range of benefits including discounts, health support, and a lively atmosphere filled with passionate teammates. Join us to create memorable moments for our guests while enjoying a supportive culture that celebrates individuality.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Sutton Coldfield
✨Tip Number 1
Get to know the pub culture! Spend some time in the pubs you’re interested in and chat with the staff. This will give you a feel for the vibe and help you connect with the team during your interview.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past roles where you’ve motivated a team or handled a busy shift. Bring these stories to life in your conversations with us.
✨Tip Number 3
Be ready to think on your feet! In a fast-paced environment like ours, we love candidates who can showcase their initiative. Prepare to discuss how you’ve tackled challenges in previous jobs.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed by our hiring team. Plus, it shows you’re serious about joining our fun-loving crew at Marston’s!
We think you need these skills to ace Supervisor in Sutton Coldfield
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share what makes you unique and how you can bring joy to our team and guests.
Highlight Relevant Experience:Make sure to mention any previous experience in a Supervisor or Team Leader role. We’re looking for someone who can lead and motivate others, so share specific examples of how you've done this in the past!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure your skills and experiences are easy to read and understand. This will help us see why you’d be a great fit for our busy and fun environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marston's PLC
✨Know the Pub Inside Out
Before your interview, take some time to familiarise yourself with the pub's atmosphere, menu, and values. This will not only show your genuine interest but also help you connect your experience to their specific environment.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you can create those joyful moments for both staff and guests.
✨Be Ready for Fast-Paced Scenarios
Expect questions that assess your ability to think on your feet. Practice responding to hypothetical situations that could arise during busy shifts. Demonstrating your quick thinking and initiative will set you apart.
✨Emphasise Your Customer Service Passion
Customer service is key in this role. Share stories that illustrate your commitment to providing excellent service and how you’ve gone above and beyond to ensure guests leave happy. This aligns perfectly with their focus on creating memorable experiences.
