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For Companies At a Glance
- Tasks: Lead a fun pub team, creating memorable experiences for guests.
- Company: Join Marston’s, voted Best Pub Employer 2024!
- Benefits: 30% off at all venues, flexible hours, and meal deals.
- Why this job: Thrive in a lively environment and grow into management roles.
- Qualifications: Previous supervisory experience and a passion for customer service.
- Other info: Supportive atmosphere with diverse teammates and career development opportunities.
We’re on the lookout for a Supervisor to join our team! Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand-out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!
As Supervisor you’ll:
- Have a natural talent for leading and motivating others, sharing moments of joy with our team and guests.
- Take pride in delivering an experience that gets our guests coming back for more.
- Have previous experience in a similar Supervisor or Team Leader role.
- Work with the wider pub management team to ensure the business runs efficiently and profitably.
- Be responsible for opening and closing, stocking, and cashing up.
- Be a role model for customer service.
- Have the ability to think on the spot and use your initiative.
- Be accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away.
What comes next is up to you: If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!
What you get from us:
- You’ll be joining a pub company that’s been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards.
- We put our people first, which is why we offer real benefits including:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part time hours offered to work around your family or higher education.
- Exciting range of high street, online discounts and cashback offers.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Supervisor, Port Glasgow employer: Marstons PLC
Contact Detail:
Marstons PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor, Port Glasgow
✨Tip Number 1
Get to know the pub culture! Spend some time in the pubs you’re interested in. Chat with staff and customers to understand the vibe. This will help you tailor your approach when you apply.
✨Tip Number 2
Show off your leadership skills! When you get the chance to meet the team, share examples of how you've motivated others in previous roles. We love seeing that passion for teamwork!
✨Tip Number 3
Be ready to think on your feet! In a fast-paced environment like ours, we want to see how you handle unexpected situations. Prepare some stories that showcase your quick thinking and initiative.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fun-loving team at Marston’s!
We think you need these skills to ace Supervisor, Port Glasgow
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share what makes you unique and how you can bring joy to our team and guests.
Highlight Relevant Experience: Make sure to mention any previous experience in a Supervisor or Team Leader role. We’re looking for someone who can lead and motivate others, so share specific examples of how you've done this in the past!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the good stuff. Use bullet points if it helps to make your skills and experiences stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Marstons PLC
✨Know the Pub Inside Out
Before your interview, make sure you know a bit about the pub and its vibe. Familiarise yourself with their menu, any special events they host, and their overall atmosphere. This shows that you're genuinely interested and ready to contribute to creating those joyful moments.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead and motivate the team. Prepare examples from your past experiences where you've successfully managed a team or handled a busy shift. Highlight how you kept morale high and ensured excellent customer service, as this will resonate well with the interviewers.
✨Think on Your Feet
In a fast-paced environment like a pub, being able to think quickly is crucial. During the interview, be ready to answer situational questions that test your problem-solving skills. Practice scenarios where you had to make quick decisions and how you handled them effectively.
✨Emphasise Your Passion for Customer Service
Make it clear that you understand the importance of customer service in the pub industry. Share stories that demonstrate your commitment to providing an exceptional experience for guests. This will show that you align with their values and are ready to be a role model for the team.
