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For Companies At a Glance
- Tasks: Lead a vibrant pub team and create memorable experiences for customers.
- Company: Join Marston’s, where we celebrate individuality and teamwork.
- Benefits: Enjoy 30% off at all venues, flexible hours, and a £4.50 meal deal.
- Why this job: Thrive in a fun, fast-paced environment with opportunities for career growth.
- Qualifications: Previous supervisory experience and a passion for customer service.
- Other info: Access to well-being support and exciting apprenticeship programmes.
The predicted salary is between 24000 - 36000 £ per year.
We’re on the lookout for a Supervisor to join our team! Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand-out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!
Responsibilities
- Have previous experience in a similar Supervisor or Team Leader role
- Work with wider pub management team to ensure the business runs efficiently and profitably
- Opening and closing, stocking, and cashing up
- Be a role model for customer service
- Ability to think on the spot and use your initiative
- Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away
Progression
What comes next is up to you: If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!
Benefits
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Exciting range of high street, online discounts and cashback offers
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Supervisor, Bourton on the Water employer: Marstons PLC
Contact Detail:
Marstons PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor, Bourton on the Water
✨Tip Number 1
Get to know the pub scene! Visit local pubs, chat with staff, and understand what makes a great Supervisor. This will help you stand out in interviews by showing your passion for the industry.
✨Tip Number 2
Network like a pro! Connect with current employees at Marston’s on social media or through events. They can give you insider tips and might even put in a good word for you!
✨Tip Number 3
Prepare for the unexpected! In a fast-paced environment, you’ll need to think on your feet. Practice common scenarios you might face as a Supervisor and how you’d handle them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to create those joyful moments!
We think you need these skills to ace Supervisor, Bourton on the Water
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring joy to our pub.
Highlight Relevant Experience: Make sure to mention any previous experience in a Supervisor or Team Leader role. We’re looking for someone who can hit the ground running, so share specific examples of how you've managed teams or handled busy shifts.
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our team. Avoid fluff and focus on what matters!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application goes directly to us, so we can get back to you quicker!
How to prepare for a job interview at Marstons PLC
✨Know the Pub Inside Out
Before your interview, take some time to familiarise yourself with the pub's menu, atmosphere, and values. This will not only show your genuine interest but also help you relate your experience to their specific environment.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to demonstrate your ability to lead a team. Prepare examples from your past roles where you've successfully managed a team or handled a busy shift. Highlight how you motivated your colleagues and ensured excellent customer service.
✨Think on Your Feet
In a fast-paced pub environment, quick thinking is key. Be ready to discuss scenarios where you've had to make quick decisions or solve problems on the spot. This will illustrate your initiative and ability to handle pressure.
✨Emphasise Your Passion for Customer Service
Customer service is at the heart of this role. Share stories that showcase your commitment to providing exceptional service and how you've gone above and beyond to create memorable experiences for customers.
